If you have a fire or water emergency, please call us now at (313) 359-4357

To have the optimal experience while using this site, you will need to update your browser. You may want to try one of the following alternatives:

Fire & Water - Cleanup & Restoration

Archived Blog Posts

Board Up Service

7/31/2018 (Permalink)

Storm Damage Board Up Service Secure your property with our board up services./

Board-ups are not just for hurricanes! There are many reasons you may need a board up or a roof tarp to protect your property. SERVPRO of Dearborn will board-up your building whether the damage was caused by fire, wind, vandalism, animal infestation or even if vehicle hits your structure – we did this for a beloved Downtown East Dearborn business! Proper board-ups secure your property from looting or vandalism. They also protect your property from any weather-related damage. Most insurance policies require homeowners or property managers to protect against secondary damage; not securing the property can result in a claim being denied. We can also provide fencing to secure your property and protect people who may enter the area.

About SERVPRO of Dearborn
SERVPRO® of Dearborn
provides 24-hour disaster mitigation and cleanup service to Dearborn, Dearborn Heights, Melvindale and the greater Metro Detroit area. We specialize in the restoration of homes and businesses suffering losses from fire, water, soot, smoke, biohazard and storm damage. Our locally owned and operated 24/7 response team is just a phone call away. 313-359-3457

Commercial Cleanup Services

7/28/2018 (Permalink)

Commercial Commercial Cleanup Services Our fleet arrives at a hotel fire in Metro Detroit.

Commercial Property Damage

Property damage can happen anywhere.  Fires, floods, storm damage, or other types of damage can impact businesses and commercial property just as they effect homes. SERVPRO of Dearborn regularly responds to water and fire damage in commercial buildings and businesses of all sizes. When commercial buildings experience damage, it is imperative to get the situation corrected immediately before it starts affecting the bottom line. Even a minor business interruption can have a large impact on production, employees and the local economy. SERVPRO of Dearborn will get you back to business quickly.

We are experienced in commercial projects in the Dearborn, Dearborn Heights and the surrounding metro Detroit area including:

  • Schools and Universities
  • Medical and Assisted Living Facilities
  • Manufacturing Operations and Warehouses
  • Hotel and Banquet Facilities
  • Commercial Office Buildings
  • Houses of Worship
  • Municipal Buildings

About SERVPRO of Dearborn
SERVPRO® of Dearborn
provides 24-hour disaster mitigation and cleanup service to Dearborn, Dearborn Heights, Melvindale and the greater Metro Detroit area. We specialize in the restoration of homes and businesses suffering losses from fire, water, soot, smoke, biohazard and storm damage. Our locally owned and operated 24/7 response team is just a phone call away. 313-359-3457

Outdoor Grill Safety

7/27/2018 (Permalink)

Fire Damage Outdoor Grill Safety Alarming statistics. Don't be a statistic.

Dearborn, Michigan offers a lot of great food. You can always smell someone grilling something delicious.

Keep your family safe while grilling by following these simple guidelines.

General grilling tips:

  • Propane and charcoal BBQ grills should only be used outdoors and outside of the garage.
  • The grill should be placed well away from the home, deck railings and out from under eaves and overhanging branches.
  • Keep children and pets away from the grill.
  • Keep grill clean by removing grease or fat buildup from the grills and trays below grill.
  • Never leave your grill unattended.

Before you use your propane grill:

  • Check the connection points between the propane tank hose, the regulator, cylinder, and where the hose connects to the burners. Tighten if loose.
  • Check the tank hose for the potential leaks. To do that:
    • Apply a light soap and water solution to the hose using a brush or spray bottle.
    • Turn the propane tank on. If there is a gas leak, the propane will release bubbles around the hose (big enough to see).
    • If there are no bubbles, your grill is safe to use.
  • If there are bubbles, turn off the tank then have your grill serviced by a professional before using it again.
  • If the leak doesn’t stop, call the fire department immediately.

When the grill is on:

  • As you are cooking, if you smell gas, turn off the gas tank and burners.
  • If the leak stops immediately, get the grill serviced by a professional before using it again.
  • If the smell continues, move away from the grill and call the fire department immediately. Do not move the grill.

Charcoal grills:

  • Charcoal chimney starters allow you to start the charcoal using newspaper as a fuel.
  • If you use a starter fluid, use only charcoal starter fluid. Never add charcoal fluid or any other flammable liquids to the fire.
  • Keep charcoal fluid out of the reach of children and away from heat sources.
  • There are also electric charcoal starters, which do not use fire. Be sure to use an extension cord for outdoor use.
  • When you are finished grilling, let the coals completely cool before disposing in a metal container.

About SERVPRO of Dearborn
SERVPRO® of Dearborn
provides 24-hour disaster mitigation and cleanup service to Dearborn, Dearborn Heights, Melvindale and the greater Metro Detroit area. We specialize in the restoration of homes and businesses suffering losses from fire, water, soot, smoke, biohazard and storm damage. Our locally owned and operated 24/7 response team is just a phone call away. 313-359-3457

Fireworks and House Fires

7/2/2018 (Permalink)

Fire Damage Fireworks and House Fires Photo property and courtesy of Ian Kushnir, Doubledeuce Fireimages; Dearborn, MI

Dearborn, Michigan has strict firework regulations for good reason. In 2013, the most recent data available from National Fire Protection Association, fireworks caused an estimated 15,600 reported fires in the U.S., including 1,400 structure fires, 200 vehicle fires, and 14,000 outdoor and other fires. Nearly half (47%) of all reported fires on the Fourth of July are started by fireworks.

In Dearborn residents are allowed to use legal consumer fireworks only on the day of, day prior and day after certain recognized holidays. July 4, 2018 is a recognized holiday. Certain rules must be followed including:

  • Minors may not use fireworks
  • Fireworks may not be used on public property or private property of another person unless express permission is obtained.
  • Individuals under the influence of drugs or alcohol may not use fireworks.
  • No person is permitted to use consumer fireworks on the day before, the day of or the day after a recognized holiday between the hours of 12 midnight and 8 AM.
  • The right to discharge fireworks ends at the individual’s property line.

Please be considerate of your neighbors when using any fireworks. Always think safety first, take precautions to avoid injuries, fires or damage to property.

The Fire Cleanup Process

7/2/2018 (Permalink)

Fire Damage The Fire Cleanup Process Photo property and courtesy of Ian Kushnir, Doubledeuce Fireimages, Dearborn, MI

If you have a fire, you will have a flood – from the water firefighters use to put out the blaze. One of the many problems facing homeowners after a fire is dealing with the addition water damage. If you experience a house fire, consider the following tips from SERVPRO of Dearborn, your locally owned and operated fire cleanup and restoration team.

1. Contact Your Insurance Company
Immediately after a fire, contact your insurance provider to see what, if any, of the damage the company will cover. If your policy covers fire damage, your agent will guide you through the necessary forms and file your claim.

2. Call a Fire Restoration Team
Resist the urge to do your own clean up; it is extremely difficult and can be dangerous. Fire and water damage, combined with firefighter “overhaul” (opening walls, pulling out cabinetry, breaking ceiling, etc. while looking for embers and hot spots) likely made your home’s structure weak. Additionally, even objects which appear to have cooled may still be smoldering and pose a danger. It is best to have a team of fire restoration professionals handle the debris.

3. Clean Up Debris
Your fire restoration team will begin the cleanup process by removing debris and items that can not be saved. What can be saved is itemized and taken to our warehouse for cleaning and storage. Our team then cleans the structure using special chemicals and techniques. Once this is done, the team will deodorize and sanitize the home.

4. Restore Your Home
Once the home is clean and dry, your fire restoration team starts restoring your home to its pre-fire condition. This portion of the process takes a great deal of time and effort. However, when we do our job correctly, you won’t know we were there.

If your Dearborn area home experiences a fire, help is just a phone call away. 313-359-4357

Visit SERVPRO of Dearborn for more information on what to do in the event of a fire.

Springtime Rain in Dearborn

5/7/2018 (Permalink)

Water Damage Springtime Rain in Dearborn Spring and summer in Dearborn can be rainy.

Springtime in Dearborn, Michigan can be a wild ride. When warm, moist air and cool, dry air collide, it brings thunderstorms, lightning, tornadoes and flooding. If not properly prepared, any of these can cause extensive damage to your home or business.

Here are 5 ways to prepare your property for storms. These tips can save you hundreds, even thousands, of dollars in damage.

  1. Clean your gutters. Clear debris from your gutters so the rain can easily flow off your roof away from your home. Water which can not pass through gutters, pools on your roof and around the foundation.
  2. Back up your sump pump. Sump pumps can get overloaded in heavy rain. Make sure your sump pump has a battery backup just in case the electricity goes out. You might also consider installing a second, battery operated pump that will come on if the main one fails.
  3. Trim your trees. Falling trees can cause some of the worst storm damage. Trees with dead limbs or disproportionate growth can fall in high winds. Dearborn neighborhoods have a lot of mature trees. Maintaining trees protects you, your property and the trees.
  4. Grade your yard. Water pooling around your home jeopardizes your foundation. Ensuring that your yard slopes away from your home will keep rainwater from sitting by your foundation. Most lawn companies offer this service.
  5. Gather emergency supplies. American Red Cross recommends keeping a three-day supply of food and water for your family, and a seven-day supply of any medications. Your emergency kit should also include a battery operated radio and a car adapter for your cell phone.

Do you have water problems ? Call SERVPRO of Dearborn for help – (313) 359-3457

FEMA Mobile App

4/6/2018 (Permalink)

Storm Damage FEMA Mobile App Download this free app today!

It may not feel like it, but spring has officially sprung! With the beauty of a Michigan spring comes severe weather.

SERVPRO of Dearborn relies on the FEMA app for accurate weather reports and alerts. This free cell phone app is available for both iOS and Android devices. It is loaded with features to help keep you safe in any kind of weather or disaster.

The app helps you prepare should a disaster strike the Metro Detroit area. It provides emergency safety tips, checklists for building an emergency kit and allows you to set up an emergency meeting place with your loved ones. The Emergency Safety Tips feature even gives instructions for what to do before, during and after any conceivable emergency including biohazard, chemical spills and explosions. In the event of an emergency, the app has features allowing you to apply for assistance online and find a shelter in the Dearborn area.

About SERVPRO of Dearborn
SERVPRO® of Dearborn
provides 24-hour disaster mitigation and cleanup service to Dearborn, Dearborn Heights, Melvindale and the greater Metro Detroit area. We specialize in the restoration of homes and businesses suffering losses from fire, water, soot, smoke, biohazard and storm damage. Our locally owned and operated 24/7 response team is just a phone call away. 313-359-3457

Biohazard Cleaning

3/8/2018 (Permalink)

Biohazard Biohazard Cleaning SERVPRO of Dearborn can handle any biohazard removal in the Metro Detroit area.

When an event leaving behind biohazardous materials occurs, you can count on SERVPRO of Dearborn for cleanup. A biohazard is any biologic matter causing risk to human health. Blood, bodily fluids, and biohazards can endanger anyone who comes in contact with them. With appropriate safety equipment and procedures, cleaning biohazards is SERVPRO of Dearborn’s specialty.

Why Choose a Trained Professional?

  • Cleaning biohazards can be unsettling. They are often present after a traumatic event. A SERVPRO professional will clean the situation quickly, compassionately and discreetly.
  • Federal regulations classify all human and animal remains, including blood, urine, feces, vomit and bodily fluids, as biohazards. They may carry potentially life-threatening pathogens such as Hepatitis B and C, AIDS, HIV, MRSA, and many more.
  • The safe removal of biohazardous materials involves state-of-the-art cleaning technologies. Federal Regulation 29cfr1910.1030 states that no employee can be placed in a position to be exposed to biohazard cleanup without first:
  1. Receiving Blood Borne Pathogen (BBP) training.
  2. Having a written BBP exposure control plan.
  3. Being provided personal protective equipment.
  4. Been offered a Hepatitis B vaccine and exposure evaluation and follow-up.
  5. Being provided a method to remove and properly store the bio-hazardous waste in properly marked containers for disposal at an approved site.
    Source: osha.gov/pls/oshaweb/

Common Biohazard Scenarios

  1. Sewage backups
  2. Human Blood, Blood Products, Bodily Fluids
  3. Animal Waste
  4. Microbiological and Pathological Waste
  5. Medical Sharps Waste

About SERVPRO of Dearborn
SERVPRO® of Dearborn provides 24-hour disaster mitigation service to Dearborn, Dearborn Heights, Melvindale and the greater Metro Detroit area. We specialize in the restoration of homes and businesses suffering losses from fire, water, soot, smoke, biohazard and storm damage. Our locally owned and operated 24/7 response team is just a phone call away. 313-359-3457

Water Categories

2/15/2018 (Permalink)

Water Damage Water Categories All water is not created equal

Water is categorized into three levels.

Category 1, often called clean water, is water which does not pose substantial harm to humans
Category 2, often called gray water is water has a significant level of contamination
Category 3, often called black water, is water is grossly contaminated

As a general rule of thumb, Category 1 water is clean water from leaking pipes or appliances. It is a nuisance, but rarely harmful. When addressed quickly, the carpets and other floors may suffer very little impact.

When clean water is left standing, runs through structural elements, or flows over and/or through debris, it becomes Category 2 water. This water has potential to be dangerous to humans and animals. Special precautions are required to clean this.

Category 3 water has the highest level of contamination. It is grossly unsanitary and can cause severe health effects. This is water which has come from flooded streams or rivers, sewer back ups, or overflowing toilets. Stagnant water supporting any sort of bacterial growth is also considered black water.

SERVPRO of Dearborn has the expertise to mitigate any type of water in your home or business regardless of its category. Our staff is accredited by the Institute of Inspection Cleaning and Restoration Certification (IICRC), which sets the standards for the cleaning industry and water damage restoration training.

SERVPRO® of Dearborn provides 24-hour disaster mitigation service. We specialize in the restoration of homes and businesses suffering losses from fire, water, mold, and storm damage. Our locally owned and operated 24/7 response team is just a phone call away. 313-359-3457

Commercial Kitchen

2/9/2018 (Permalink)

Commercial Commercial Kitchen Our equipment staging area for a nearly 3,000 square foot commercial kitchen in Dearborn, Michigan.

SERVPRO of Dearborn provides an array of services to many commercial buildings like schools, churches, and retail spaces in the Metro Detroit area. In commercial kitchens, special care is taken to keep the food prep areas clean and sanitary. Our highly trained crew uses specialized equipment and food safe products to clean and sanitize restaurant kitchens and ventilation systems. We also provide services to keep the customer facing areas clean.

A high volume kitchen with years of build up is hazardous for both employees and customers. Of special concern are commercial kitchens with multiple fryers or small kitchens where staff works in close quarters. Even with proper ventilation systems, grease builds up over time posing safety and health risks. We professionally clean commercial kitchens in order to lower and prevent:

  • Risk of Fire
  • Unpleasant Odors
  • Vermin and Pest Infestation
  • Environmental Concerns
  • Plumbing Issues
  • Employee Injury and Illness
  • Lowered Food Quality

Keeping commercial kitchens safe and sanitary is a top priority for restaurant managers and owners. SERVPRO of Dearborn is proud to help keep Dearborn area restaurants clean and open for business. Call us today to have your commercial kitchen assessed! 313-359-4357

Mold in New vs. Old Dearborn Homes

2/9/2018 (Permalink)

Mold Remediation Mold in New vs. Old Dearborn Homes SERVPRO of Dearborn loves the beauty of our historic neighborhoods.

Dearborn, Michigan has a variety of home sizes, styles and ages. The gracious homes of Ford Historic District keep our history alive while new construction shows the prosperity of our area. SERVPRO of Dearborn is proud to serve our entire community.

There is an interesting phenomenon in old homes versus newer construction. We tend to see more mold in newer construction. There is a long chain of events that simply explain this. in the 1950s builders left plaster and lath behind for drywall. Then switched from solid lumber to composite materials.  The 1950s and 60s brought homeowners air conditioning. As homes became more comfortable they became less efficient. During the 1970s energy crisis, energy efficiency building design changed to reduce energy consumption.  This new “tight” construction reduced air flow, which resulted in reduced drying ability of commercial buildings or homes. During the early part of the 1980s, energy efficient structures become the new standard. However, by the late 80s, new health issues were linked to these new “tight” construction techniques. The reduced airflow and drying ability lead to more mold in buildings.

Whether your building is new or old, mold is a concern. SERVPRO of Dearborn has the experience to mitigate any mold concerns while respecting your structure’s unique history. Drywall or lath and plaster, we have a team of skilled technicians to address the unique qualities of your home.

SERVPRO® of Dearborn provides 24-hour disaster mitigation service. We specialize in the restoration of homes and businesses suffering losses from fire, water, mold, and storm damage. Our locally owned and operated 24/7 response team is just a phone call away. 313-359-3457

Winter Storms

1/25/2018 (Permalink)

Storm Damage Winter Storms Winter storm damage is no match for SERVPRO of Dearborn

Southeast Michigan weather can cause severe damage to homes or businesses. Immediate action is needed when weather disasters strike. SERVPRO of Dearborn has the expertise and resources to mitigate damage caused by any winter weather. 

Frozen Pipes
Extreme cold weather can cause pipes to freeze and burst. Of particular concern are pipes in areas with outdoor exposure or in unheated/partially heated areas like basements, crawl spaces and garages. The damage from broken pipes can be quite extensive.

Ice Dams
Ice dams formed when snow melts then refreezes at the edge of the roof near the eaves. The trapped water can back up under shingles and leak into homes. This can cause significant water damage rafters, ceilings and walls.

Roof Damage
Quickly rising and falling temperatures happen often in the Dearborn area. Sudden thaws can cause water to get trapped in cracks and small spaces. When the temperatures drop, the trapped water freezes and expands causing larger cracks and greater damage.

Why Choose a SERVPRO of Dearborn? 

  • We’re Faster to Any Size Disaster.
    SERVPRO of Dearborn is dedicated to responding immediately to water emergencies. A fast response lessens damage, limits further damage, and reduces cost. 
  • We're Highly Trained Water Damage Specialists.
    SERVPRO of Dearborn specializes in water damage restoration. All our responding technicians are certified in Water Damage Restoration and Applied Structural Drying techniques.

Whatever winter storm befalls the Metro Detroit area, SERVPRO of Dearborn is just a phone call away.

About Us
SERVPRO® of Dearborn provides 24-hour disaster mitigation service. We specialize in the restoration of losses from fire, water, soot, smoke, wind and storm damage. Our locally owned and operated 24/7 response team is just a phone call away. 313-359-3457

Addressing Mold

1/22/2018 (Permalink)

Mold Remediation Addressing Mold Mold remediation is best left to the professionals.

Some mold jobs must be referred to an industrial hygienist, a scientist trained in microbial growth detection and identification. According to the American Industrial Hygienist Association, industrial hygiene is “a science…devoted to the anticipation, recognition, evaluation, prevention, and control of those environmental factors…which may cause sickness...or significant discomfort."

The “typical” mold remediation process is

  1. Customers who suspect mold should contact SERVPRO of Dearborn (313) 359-4357
  2. Inspection and mold assessment by a hygienist
  3. SERVPRO of Dearborn will contain the affected area and begin air filtration
  4. Remove mold and mold contaminated items
  5. Cleaning contents and belongings
  6. Restoration

If you suspect mold in your home or office, contact us immediately. We will refer you to a trusted industrial hygienist colleague.

About Us
SERVPRO® of Dearborn provides 24-hour disaster mitigation service. We specialize in the restoration of homes and businesses suffering losses from fire, water, soot, smoke, wind, and storm damage. Our locally owned and operated 24/7 response team is just a phone call away. 313-359-3457

Emergency Ready Profile Will Help in a Disaster

1/19/2018 (Permalink)

Commercial Emergency Ready Profile Will Help in a Disaster Photo property and courtesy of Ian Kushnir; Doubledeuce Fireimages; Dearborn, Michigan.

Up to 50 percent of businesses that suffer a disaster may never reopen. Of those that do survive, the majority had an emergency readiness plan in place before disaster strikes. SERVPRO of Dearborn offers Emergency READY Profile to help prepare your business for the unthinkable.

The ERP offers:
• A no cost assessment of your facility
• A concise profile of critical information needed in the event of an emergency
• A guide to help you get back into your building following a disaster
• Identification of the line of command for authorizing work to begin
• Provides facility details such as shut-off valve locations, priority areas and priority contact information

Preparation is key to minimizing disasters. Whether it is a small water leak, a large fire, or an area flood, having a plan can minimize the time your business is closed and get you back to work after a disaster.

SERVPRO® of Dearborn provides 24-hour disaster mitigation service. We specialize in the restoration of homes and businesses suffering losses from fire, water, soot, smoke, wind and storm damage. Our locally owned and operated 24/7 response team is just a phone call away. 313-359-3457

Do and Don't of Mold

1/12/2018 (Permalink)

Mold Remediation Do and Don't of Mold Proper mold remediation is a complicated operation

If you see mold in your mold or office, do not disturb the area. Touching the mold or moving things in the area can inadvertently spread the mold infestation. When disturbed, mold can release microscopic spores, which may become airborne and circulate inside your home or office.

What to Do:

  • Stay out of affected areas
  • Turn off the HVAC system and fans
  • Contact SERVPRO of Dearborn for mold remediation services

What Not to Do:

  • Do not touch or disturb the mold
  • Do not spray bleach or other disinfectants on the mold
  • Do not blow air across any surfaces with visible or suspected mold growth
  • Do not attempt to dry the area yourself

About Our Mold Remediation Services

SERVPRO® of Dearborn specializes in mold cleanup and restoration. Our crews are highly trained mold remediation professionals using specialized equipment and techniques to properly remediate your mold problem quickly and safely.

About Us
SERVPRO® of Dearborn provides 24-hour disaster mitigation service. We specialize in the restoration of homes and businesses suffering losses from fire, water, soot, smoke, wind, and storm damage. Our locally owned and operated 24/7 response team is just a phone call away. 313-359-3457

Water Cleanup Process

1/12/2018 (Permalink)

Water Damage Water Cleanup Process Just one example of our various water extraction machines

Water damage is caused by many different sources, with varying degrees of potential danger and damage. With so many different materials and surfaces in any house, many homeowners wonder how SERVPRO® of Dearborn handles a large water damage cleanup. Our technicians are trained in controlling and repairing water damage in Dearborn area homes.
 
Identifying the Source and Water Type
The first step is properly identifying the water type and its source. Determining whether it is came from a storm, flood, sewer back up or burst pipe is important. Whatever the source, it must be stopped before we can begin working to restore the property. Depending on the source of the water, it is categorized as clean, gray, or black. Each type has its own unique safety and cleanup protocol.
 
Surveying Damage and Mold
Once we understand what type of water and its damage we have, our technicians search the home with moisture detection equipment to find out what has been affected. Additionally, we look for signs of mold growth to determine which issue is the most pressing.
 
Furniture and Water Removal
The next step is removing the furniture from affected areas, and pumping out water if necessary. Our industrial-grade machinery pumps water from the home with either a portable or a truck-mounted pump.
 
Drying and Odor Treatments
Once the water is removed we bring in commercial drying and deodorizing equipment. This ensures the affected area is dry thus preventing new mold growth and eliminating odors. Any affected furniture and household items like clothing is typically cleaned and dried at our facility. We can also store your items until all the repairs and renovations are complete.

Carpet Removal and Final Cleaning
If possible we try to save the carpet. In some fortunate cases we are able to dry, clean and sanitize the carpet and padding. In other cases, part or all of the carpeting in the affected area will need replacing. We will remove and dispose of any damaged carpet and padding. The removal of this allows us to be certain the sub-floor and wall bases are also dry and sanitized. Once your floor is resurfaced as you wish, we will return any of your items we may have stored for you.

About SERVPRO of Dearborn
SERVPRO® of Dearborn provides 24-hour disaster mitigation service. We specialize in the restoration of homes and businesses suffering losses from fire, water, soot, smoke, wind and storm damage. Our locally owned and operated 24/7 response team is just a phone call away. 313-359-3457

Water in Commercial Buildings

1/5/2018 (Permalink)

Commercial Water in Commercial Buildings SERVPRO of Dearborn has specialized equipment for commercial buildings

Work Place Water Damage is Restored by SERVPRO

Water damage in commercial buildings is a surprisingly frequent occurrence. Some of the most common causes of water damage to commercial buildings are as follows:
 
1. Malfunctioning sprinkler systems
Sprinkler systems work in concert with fire protection systems. While sprinklers are crucial during a fire emergency, they can also cause significant flood damage if they malfunction.

2. Damaged appliances and equipment
If your business has any type of equipment which uses water, you may be at risk for water damage. When appliances fails, water will travel unimpeded around your building. If this happens outside your regular business hours, you could have a substantial amount of water by the time you reopen.
 
3. Broken pipes and plumbing
Plumbing in a commercial building is used far more frequently than residential systems. This extra stress can cause the system to fail much sooner than private systems.
 
4. Backed up sewer lines
Commercial sewer line are susceptible to back ups just like residential lines. Should the sewer line to your building back up, realize there are potential dangers in the water coming into your space. Regardless of the color and clarity of the water, any water coming through the sewer line is dirty and is a biohazard.

SERVPRO of Dearborn has specially trained staff and industrial equipment to clean, sanitizer and deodorize any water damage in your commercial building of any size. We are always here to help.

About SERVPRO of Dearborn
SERVPRO® of Dearborn provides 24-hour disaster mitigation service. We specialize in the restoration of homes and businesses suffering losses from water, flood, wind, storm, fire and smoke damage. Our locally owned and operated 24/7 response team is just a phone call away. 313-359-3457

Freezing Weather and Your Home

1/2/2018 (Permalink)

Water Damage Freezing Weather and Your Home A small steady drip can keep your pipes from freezing.

Metro Detroit’s freezing temperatures show no sign of relenting. SERVPRO of Dearborn has some tips to help homeowners and businesses stave off the damaging effects of this historic weather front. Frozen and ruptured pipes can be avoided with a little forethought.

  • Turn both hot and cold taps on just enough to keep them slowly dripping.
  • Open cabinet doors under sinks to allow warm room air to circulate around the pipes.
  • Disconnect all hoses from outside spigots. If possible, shut off valves to these spigots.
  • Keep your home’s temperatures above 65 degrees Fahrenheit.
  • Show everyone in your home how to operate the main water shutoff valve in case of emergency.
  • If you rent a home or business space, have contact information for your maintenance department.
  • Keep the fireplace flue closed when not in use. Be certain it is open before using the fireplace.
  • If you leave your home for even a few days, have neighbor check on your place. Broke pipes cause can cause catastrophic flooding and mold damage in a few hours.
  • Check your gutters and downspouts for ice dams.

One final but important tip, be sure to walk around your home checking the gutters and downspouts for ice damns. An ice dam forms when heated air melts snow on the roof. The melt runs downward until it becomes trapped behind still-frozen ice near the gutters. When the trapped water cannot run into the gutter system, it can back up under the shingles and into the structure causing water and structural damage, as well as potential mold growth.

About SERVPRO of Dearborn
SERVPRO® of Dearborn provides 24-hour disaster mitigation service. We specialize in the restoration of homes and businesses suffering losses from water, flood, wind, storm, fire and smoke damage. Our locally owned and operated 24/7 response team is just a phone call away. 313-359-3457

Water Emergencies Great and Less

12/22/2017 (Permalink)

Water Damage Water Emergencies Great and Less We are always available for your emergency

SERVPRO of Dearborn is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today – 313-359-4357 

We understand that when you call us, you may be feeling confused and stressed. You need an expert to guide you through this crisis. SERVPRO of Dearborn has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Dearborn

SERVPRO of Dearborn specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Flooding in a Commercial building

11/28/2017 (Permalink)

Commercial Flooding in a Commercial building Hotels are just one examples of business which cannot close even during an emergency.

Trust SERVPRO of Dearborn to Get Your Business Open After Flooding

A water loss in a commercial building cannot wait for clean up. Fortunately, SERVPRO of Dearborn has the equipment, training and experience to eliminate the effects of any plumbing failure and keep the doors open.

Commercial carpets are typically much easier to dry that residential carpet as they do not have a pad underneath and rest on a concrete floor. Also the service areas tend to be larger and more accessible. These factors make drying less complicated than a residential water loss. Although each case is unique, the typical process is as follows...

SERVPRO of Dearborn technicians use extraction wands to remove water from the floor. Depending on the size of the area, we use either hand-held wands, similar to wet/dry vacuum found in most home workshops or a much larger device a team member stands on to drive across the room. We can extract several large rooms in just a matter of hours. 

Technicians then set up dehumidifiers to remove moisture from the air. They also strategically place units to draw out water absorbed into the walls. Each of our machines can remove over 25 gallons per day.
 
To aid the dehumidifiers, we set up fans to draw in warm, dry air replacing the cold, damp air. To dry the structure, technicians install air movers which blow heated air into walls and ceilings to expedite drying.
 
Flooding does not mean shutting down a business for weeks or even days. SERVPRO of Dearborn can help you reopen your doors quickly. If you need our services, call today at (313) 359-4357.

Got Mold?

11/17/2017 (Permalink)

Mold Remediation Got Mold? A qualified Indoor Air Quality/Environmental Professional tests mold in a residence.

Mold can be confusing and frightening. If you see or suspect mold in your home or office, SERVPRO of Dearborn can help. Our specially trained SERVPRO technicians will inspect your property and determine how much area is affected. If more than 10 square foot of mold is found in your space, an Indoor Air Quality/Environmental Professional will assess and identify the mold, then set the protocol for remediation in your space.

Indoor Air Quality/Environmental Professionals use specialized skills and training to evaluate the quality of the air inside structures and test for the presence of mold. Using an array of testing devices, they collect air and surface samples to compare the indoor mold spore count to the outdoor environment. If you have concerns or questions about mold in your home or office, SERVPRO of Dearborn is happy to assist you in locating a qualified Indoor Air Quality/Environmental Professional.

Our technicians care about proper restoration of your property. In many water damage situations, excessive mold growth is not a problem and we can safely restore your building to pre loss condition. 

If you suspect mold, call SERVPRO of Dearborn at 313-359-4357. We will make your water damage "Like it never even happened." 

Change Your Clock, Change Your Batteries

10/27/2017 (Permalink)

General Change Your Clock, Change Your Batteries Change your clock, change your battery!

In just a few days, we will “fall back” as Daylight Saving Time ends 2 a.m., Sunday, November 5. The National Fire Protection Association (NFPA) recommends testing your smoke alarms and checking the batteries at the same time. Approximately two-thirds of home fire deaths happen in homes with no alarms or alarms that didn’t function due to missing, disconnected or dead batteries.

NFPA, an international organization whose mission is to "reduce the burden of fire and other hazards on the quality of life", offers the following guidelines for smoke alarms:

  • Test smoke alarms at least once a month using the test button.
  • Make sure everyone in the home understands the sound of the smoke alarm and knows how to respond.
  • Replace all smoke alarms when they are 10 years old.
  • Replace the smoke alarm immediately if it doesn’t respond properly when tested.
  • Smoke alarms with non-replaceable (long-life) batteries are designed to remain effective for up to 10 years. If the alarm chirps, a warning that the battery is low, replace the entire smoke alarm right away.
  • For smoke alarms with any other type of battery, replace batteries at least once a year. If the alarm chirps, replace only the battery.

Fire Prevention Week October 8-14

10/5/2017 (Permalink)

Fire Damage Fire Prevention Week October 8-14 Sparky the Fire Dog helps kids practice a safe escape!

Sunday, October 8, marks the start of the 2017 Fire Prevention Week. This year's National Fire Protection Association theme is "Every Second Counts:Plan 2 Ways Out!"

NFPA suggests families plan two ways to exit every  room in your house, especially kids' bedrooms. They suggest:

  • Draw a map of your home marking two exits from each room and a path to the outside from each exit
  • Practice your home fire drill twice a year. Conduct one at night and one during the day with everyone in your home, and practice using different ways out.
  • Teach children how to escape on their own in case you can’t help them.
  • Make sure the number of your home is clearly marked and easy for the fire department to find.
  • Close doors behind you as you leave – this may slow the spread of smoke, heat, and fire.
  • Once you get outside, stay outside. Never go back inside a burning building.

Click HERE for a link to the NFPA website for more valuable safety information.

Two Simple Steps Before Fall Arrives

9/18/2017 (Permalink)

Storm Damage Two Simple Steps Before Fall Arrives Keeping gutters clear can prevent water damage to your home

The cool, crisp days of fall are upon Dearborn; winter’s snow and ice are not far behind. There are two important steps you should take to prepare your home for the upcoming seasons.

  1. Inspect your roof
    Are you certain your roof can handle the heavy rains, snow and ice Dearborn winters bring? Before the weather turns, take a look at your roof for missing or damaged shingles, weak spots, or other indications of trouble. If anything looks suspicious, contact a professional roofer for a thorough inspection and repair estimate.
  2. Clean your gutters
    Falling leaves can slow the flow of water in your gutters. Enough of them can even block the gutters completely. To prevent clogs and subsequent water damage to your home, clear your gutters and drainpipes. Be certain to clear the areas in front of the drainpipe outlet too. Remember to keep checking the gutters as more leaves fall. Outside water damage, especially damage caused by lack of maintenance, may not be covered by your insurance.

These two easy steps can prevent big problems in the fall and winter seasons.

About SERVPRO of Dearborn
SERVPRO® of Dearborn provides 24-hour disaster mitigation service. We specialize in the restoration of homes and businesses suffering losses from water, flood, wind, storm, fire and smoke damage. Our locally owned and operated 24/7 response team is just a phone call away. 313-359-3457

The Importance of a Home Inventory List

9/5/2017 (Permalink)

Fire Damage The Importance of a Home Inventory List Can you name every item in your house?

Imagine having your home and its contents lost to a fire. Could you recall every item in it? Could you remember each individual item, especially the stored away, rarely used ones? Most of us would have great difficulty doing this on any given day, let alone under the stress of a catastrophe.

In the event of a fire, your insurance company will ask you to provide a list of all your damaged personal property. Creating a comprehensive Home Contents Inventory assures all of your contents are documented. Including each item’s value, photograph and, when possible, receipt, helps your insurance company make an accurate assessment for replacement and/or restoration according to your insurance policy. Be sure to update this list annually as you add or get rid of items. The completed list should be stored in a fireproof box or in your safe deposit box. It is also a good idea to file the list with your insurance agent.

Contact our office at 313-359-4357 to get a blank Home Contents Inventory or to schedule an appointment to have our pros to do it for you.

Summer Storm Damage

8/22/2017 (Permalink)

Storm Damage Summer Storm Damage Summer storms sneak up on us in Dearborn.

The dog days of summer are upon Dearborn, Michigan. The hot days and cool evenings often create sudden, violent summer storms. A little planning can go a very long way toward keeping your family safe. A fully stocked and accessible Emergency Supply Kit will make any disaster a little easier. Keep in mind, depending on the severity of the storm, it may take days for help to arrive. The America Red Cross recommends stocking a 3-day supply of essentials.

Recommended Items to Include in an Emergency Supply Kit:

  • Water, one gallon of water per person per day for drinking and sanitation
  • Food, at least a three-day supply of non-perishable food and can opener
  • Battery-powered or hand crank NOAA Weather Radio with extra batteries
  • Flashlight and extra batteries
  • First aid kit
  • Prescriptions, contact lens, glasses and hearing aids w extra batteries
  • Copies of personal documents including medication lists, proof of address, deed/lease to home, passports, birth certificates and insurance policies
  • Whistle to signal for help
  • Dust masks to filter dirty air
  • Plastic sheeting and duct tape to shelter in place
  • Moist towelettes, garbage bags and plastic ties for personal sanitation
  • Tool kit and work gloves
  • Local maps
  • Phone chargers with car adapters
  • Extra car and house keys
  • Matches
  • Pet supplies

If you suffer storm damage to your home or commercial property, SERVPRO of Dearborn will take immediate action to minimize secondary damages caused by severe storms.

We are always available at 313-359-4357.

For a complete list of our services visit us at www.SERVPROdearbornmi.com

Hoarding Clean Up

7/20/2017 (Permalink)

Cleaning Hoarding Clean Up Hoarding poses serious health and safety risks.

Compulsive hoarders struggle to discard possessions because of a perceived need to save them. Their hoarding disorder causes them to accumulate an excessive amount of things regardless of any actual value. While these cluttered, unhealthy living spaces can cause distress or problems with daily activities, there is another threat to hoarders’ well being.

People living in excessive accumulation are in physical danger. Hoarding increases the fire load of any structure. Item stored too closely to cooking and heating units can easily ignite. Piles of flammable materials can spill onto hot surfaces. The lack of household maintenance can hide worn, frayed or pest damaged wires creating electrical dangers. Open flames from smoking materials or candles also pose risks. Clutter blocking pathways and exits can hinder escaping a fire.

Excessive collecting also puts first responders at risk. The National Fire Protection Association says the primary concern of fire service is the “chaotic nature” of hoarder dwellings because blocked windows and exits “make fire attack and rescue difficult.” Clutter makes it difficult for them to move through the structure. First responders can also become disoriented, trapped or injured by obstructed exits and falling objects. Finally, the tremendous weight of the clutter coupled with the weight of water and other suppression agents used to extinguish the fire, can cause a building to collapse.

Hoarding is a serious condition and should be addressed by a qualified mental health professional. However, there are ways to help a loved one:

  • Help them make a home safety and escape plan
  • Practice the plan often; remember escape routes will change as new items come in
  • Install working smoke alarms and test them monthly
  • Alert your fire and police departments of the conditions of your loved ones home

Once the home is emptied it will need thorough cleaning, sanitation and deodorization. Mold, mild and other types of biological contamination will likely be present. SERVPRO of Dearborn has experience in cleaning hoarding situations and dealing with the complicated situation at the heart of the matter.

For a free, no cost assessment for all of your cleaning needs call us at 313-359-4357 or visit our website.

Source:NFPA

Commercial Cleaning Services

7/3/2017 (Permalink)

Cleaning Commercial Cleaning Services Our crews are ready to roll for any type of disaster.

SERVPRO of Dearborn knows the appearance of your commercial property speaks volumes to your clients. Our services go far beyond emergency clean up. Whether you need floors and carpets deep cleaned, odors removed or construction clean up, you can depend on a SERVPRO of Dearborn. Our highly trained crews use state of the art equipment to make your business shine again. We are experienced in many types of workplaces including:

  • Retail Facilities
  • Education Facilities
  • Property Management
  • Healthcare Facilities
  • Hospitality Facilities
  • Food Service Facilities

Learn more about our Commercial Cleaning Services at by calling 313-359-4357 or visit our website at http://www.SERVPROdearbornmi.com/commercial-cleaning

Emergency Readiness Planning

6/12/2017 (Permalink)

General Emergency Readiness Planning Steps to preparedness

Less than 50% of businesses reopen after damage to a company’s facilities. It is much easier to prepare for an emergency than to repair damages. More importantly, how quickly your business returns to normal operations depends on emergency planning. SERVPRO of Dearborn can create an Emergency Readiness Profile for your business.

Creating and committing to an emergency plan will help your employees, customers, and community. Emergency planning protects your business by giving your company and its facility a better chance of surviving a crisis. 

Be informed:
Know which types of emergencies are most likely to impact your business and develop a plan to deal with each them.

Develop a Business Continuity Plan:
Determine which staff, procedures, and equipment are critical to keeping your operation functional. Create a procedure for what to do if utilities are disrupted or your facility is not accessible. Make a back up plan for every scenario.

Make Your Emergency Plan:
Emergency plans should include evacuation and  shelter in place policies. Develop a communications procedure for before, during and after any possible incident. Practice and review all procedures at least once a year.

Review Your Insurance Coverage
Know exactly what coverage you have. Review your policy annually with your agent to confirm the losses you are most likely to experience are covered. Keep in mind, as you add equipment, software, furniture and business goods, your coverage should change.

Let SERVPRO of Dearborn prepare your business for anything with a FREE Emergency Readiness Profile.

Contact us today at 313-359-3457.

Smoke alarms save lives

5/30/2017 (Permalink)

Fire Damage Smoke alarms save lives Checking and changing smoke alarm batteries regularly saves lives.

Fast facts about fire

House fires

  • In 2014, U.S. fire departments responded to an estimated 367,500 house fires. These fires caused 2,745 deaths, 11,825 civilian injuries, and $6.8 billion in direct damage.
  • On average, seven people die in U.S. house fires per day.
  • One quarter of house fires that started in the bedroom caused deaths.
  • Three out of five house fire deaths happen in houses with no working smoke alarms.
  • Cooking equipment is the leading cause of house fire injuries, followed by heating equipment.
  • Smoking materials are the leading cause of house fire deaths.
  • During 2009-2013, roughly one of every 335 households had a reported house fire per year.

Smoke alarms

  • Working smoke alarms cut the risk of dying in reported house fires in half.
  • In fires large enough to activate the smoke alarm, hardwired alarms operated 94% of the time, while battery powered alarms operated 80% of the time.
  • When smoke alarms fail to operate, it is usually because batteries are missing, disconnected, or dead.
  • Ionization smoke alarms are generally more responsive to flaming fires and photoelectric smoke alarms are generally more responsive to smoldering fires. For the best protection, or where extra time is needed to awaken or assist others, a combination of ionization and photoelectric alarms are recommended. 

Source:

http://www.nfpa.org/public-education/campaigns/fire-prevention-week/fast-facts-about-fire

Fire Restoration Process

5/9/2017 (Permalink)

Fire Damage Fire Restoration Process Dearborn homes can be restored after a fire.

What exactly happens after you have a fire at your house or commercial property? SERVPRO of Dearborn’s Fire Restoration Process has a comprehensive plan to get you back in your home or business.

Step 1: Emergency Contact
Begin the process begins by calling SERVPRO of Dearborn at 313-359-4357. Disasters don’t keep regular business hours; neither do we. We are on call 24 hours a day, 365 days a year.

Step 2: Inspection & Assessment
Our professionals carefully inspect your home or business to produce an accurate report of fire, smoke, and soot damage.

Step 3: Board-Up & Tarp Service(s)
Since fire and its suppression can compromise windows, walls and roofs, we offer board-up services to protect your home from the elements, theft and vandalism.

Step 4: Water Removal & Drying
It is very likely there will be water is present in your home or business after a fire. We remove any standing water with a combination of extraction, dehumidification and air moving.

Step 5: Remove Smoke & Soot from ALL Surfaces
SERVPRO of Dearborn’s processes remove soot and smoke from your home or business’ ceilings, floors and wall. We can even remove soot and smoke from restorable upholstery and textiles.

Step 6: Cleaning & Sanitizing
We clean and sanitize the entire structure to remove offensive odors.

Step 7: Complete Restoration
Our job is done when your house or business is back to its pre-fire condition.

If you experience fire, smoke or soot damage, SERVPRO of Dearborn is just a phone call away.

(313) 359-3457

 

Our IICRC Certified Specialist Can Restore Your Dearborn Home

4/24/2017 (Permalink)

General Our IICRC Certified Specialist Can Restore Your Dearborn Home SERVPRO of Dearborn is an IICRC certified company.

SERVPRO of Dearborn is an IICRC certified firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry. They also provide training and certification to restoration companies. Only firms which have completed the rigorous training and testing have the right to display the IICRC Certified logo.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

The water damage restoration field changes rapidly with advancements in technology and science. Professional standards must evolve to keep pace. The IICRC reviews and updates the standards every five years.

IICRC Certified Firms must

  • Require a technician on all jobs who has been formally trained and passed all requisite tests.
  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a continuing education program to keep technicians up-to-date on the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

About SERVPRO of Dearborn

SERVPRO® of Dearborn provides 24-hour disaster mitigation service. We specialize in the restoration of homes and businesses suffering losses from water, flood, wind, storm, fire damage, and smoke disaster. Our locally owned and operated 24/7 service is just a phone call away. 313-359-3457

Our Certifications:

  • IICRC Certified Firm
  • WRT - Water Damage Restoration Technician
  • MWR – Master Water Restorer
  • SRT - Fire & Smoke Damage Restoration Technician
  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • OCT - Odor Control Technician
  • CMT - Commercial Carpet Maintenance Technician
  • OSHA - 10-hour General and/or Construction Industry Training Program
  • CCT - Carpet Cleaning Technician
  • RRT - Carpet Repair & Reinstallation Technician
  • UFT - Upholstery & Fabric Cleaning Technician
  • HST - Health and safety Technician
  • RRRP - Lead-Based Paint Activities and Renovation

Where is the office water shut off valve?

4/10/2017 (Permalink)

Building Services Where is the office water shut off valve? An Emergency Ready Profile helps your company prepare for the unexpected.

Do you know how to shut off the water at work?

Most of us know how to shut off the water in our homes, but not many of us know how to do it at work. Many workplaces rely on the facilities department or maintenance crew when something goes wrong. If a problem pops up when they are unavailable, does your staff know what to do?

SERVPRO® of Dearborn will help you prepare for a disaster at your commercial property with our no cost Emergency Ready Profile. This comprehensive action plan shows employees exactly what to do in the event of an emergency. Available as a mobile phone app, companies can allow access to any employee they choose. The plan is also available in a printed format, which can be kept in a designated place for easy access. We recommend incorporating accessing this information into your company’s training procedures. Clearly defined emergency procedures can help minimize the damage and cost of any sort of unplanned situation including fire, flood, storm damage, and vandalism.

Is your business ready for a disaster? With a SERVPRO® Emergency Ready Profile you will provide resources for your employees and provide critical property details. This no cost service is available to commercial properties in Dearborn, Dearborn Heights and the surrounding areas. Make your appointment today!

SERVPRO® of Dearborn provides 24-hour disaster mitigation service. We specialize in the restoration of homes and businesses suffering losses from water, flood, wind, storm, fire damage, and smoke disaster. Our locally owned and operated 24/7 service is just a phone call away. 313-359-3457

Historic Wind Storm in Dearborn

3/19/2017 (Permalink)

Storm Damage Historic Wind Storm in Dearborn Dearborn lost many of its beautiful trees during the March wind storm.

Tropical storm force winds whipped through Dearborn in early March leaving a wake of destruction and days-long power outages. Spring storms can cause tremendous harm to your Dearborn and Dearborn Heights property. Heavy winds and rain can cause roofs and walls to collapse, damage windows, even fell trees and power lines creating fire hazards. Heavy rain can cause storm drains to fail, backing up water into homes. Excess moisture soaking into furniture, carpeting, and building materials creates ideal conditions for mold growth, which can cause health problems. 


Having a plan before the storm will help you manage after the storm.


Take Safety Precautions
Familiarize yourself with the placement and function of all mechanicals in your home – furnace, hot water heater, air conditioner, etc. Know how to turn them on and off. Keep your insurance and identification papers in a secure, waterproof place. A copy of your photo ID should be included with this, as you may need it to access other documents, bank accounts or insurance benefits. Create a system to notify all members of your household of emergencies and have a designated meeting place.


After the Storm
If you smell gas, immediately leave the area and call your gas company from a remote location. Beware of broken glass, exposed nails, and other sharp objects on the property. Trees and building materials may continue to fall well after the storm has passed. Do not attempt to move branches or debris, there may be unseen power lines electrifying them.


Contact SERVPRO® of Dearborn to help secure your property and make it safe for your family’s use. Unscrupulous companies have been known to take advantage after mass damage. Be sure to check the credentials of anyone you hire.


Photograph the Damage
If it is safe to be in and around your property, photograph the damage so you have a record for your insurance company. This will make the claim process easy and help ensure correct compensation.


Contact Your Insurance Company
Contact your insurance agent to notify them about the damage to your home immediately. The company will send out an adjuster to determine the extent of the damage. This helps facilitates restoration of your property. Your adjuster and restoration company will develop a plan to get you back in your home as quickly as possible.


Look Into Federal Disaster Assistance
Depending on the magnitude of the storm, the federal government may declare the affected area a disaster. This action may make you eligible for low-cost loans or reimbursement to help restore your property. The cities of Dearborn and Dearborn Heights, as well as Wayne County, have resources to help facilitate this.


SERVPRO® of Dearborn provides 24-hour disaster mitigation service. We specialize in the restoration of homes and businesses suffering losses from water, flood, wind, storm, fire damage, and smoke disaster. Our locally owned and operated 24/7 service is just a phone call away. 313-359-3457


 

Specialty Cleaning Services

2/21/2017 (Permalink)

Biohazard Specialty Cleaning Services After police process a crime or accident scene, the cleaning and restoration process can begin

Bio-hazard, Vandalism & Crime Scene

SERVPRO of Dearborn is equipped to handle any type of loss. When police finish processing a crime or accident scene, the cleaning and restoration process can begin. Many times, these scenes have blood and other biohazard contaminants, which pose a serious health risk. The professionals at SERVPRO of Dearborn will respond immediately with the specialized training to safely clean trauma and crime scenes.

Our technicians follow OSHA and EPA protocols to transform an unsafe environment back into a clean, safe home or business. Their first focus is always safety, since crime or accident scenes may involve blood borne pathogens, harmful chemicals, and other dangers.

Common Trauma and Crime Scene Scenarios

  • Blood borne Pathogens
    • SERVPRO of Dearborn removes and disposes of bodily fluids, tissue and other potential pathogenic substances resulting from accident, trauma, crime or death. Technicians thoroughly clean, disinfect and deodorize the structure.
  • Crime Scene Residues
    • From fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residues, SERVPRO of Dearborn can clean and restore your property and contents.
  • Arson & Vandalism
    • SERVPRO of Dearborn is recognized as leaders at helping property owners recover quickly from fire and water damage. We also provide general cleaning and deodorization services for situations resulting from vandalism including graffiti, egg, spoiled foods and human or animal waste.
  • Methamphetamine Labs
    • Many of the chemicals used in the production of illegal drugs such as methamphetamine are volatile and can leave harmful residues throughout a structure. SERVPRO of Dearborn follows federal and state guidelines to properly clean all surfaces.

Locally owned and operated, SERVPRO of Dearborn is always just a phone call away. 313-359-4357

Ice Dams are Common in Dearborn and Dearborn Heights

1/19/2017 (Permalink)

Storm Damage Ice Dams are Common in Dearborn and Dearborn Heights A visual aid for understanding ice dams.

Ice dams are sneaky. Unless you are a frequent visitor to your Dearborn or Dearborn Heights attic you may not even know they are forming on your home. Temperatures above freezing in your attic will likely cause snow on the roof to melt. The melted snow refreezes when it reaches the colder eaves causing it to form a dam behind which water pools. The pooling water can back up under your roofing, leaking into your attic and along the interior walls causing wood rot and mold growth.

Mold is a great concern with ice dams. Preventing ice dams from forming can keep your family safe from potentially dangerous mold growth and costly repairs.

Prevention

Here are a few simple steps that can help prevent ice dams and condensation in your attic:

  • Always discharge bathroom and kitchen exhaust fans, and dryer vents, outside. Never into the attic. Even a properly ventilated attic cannot tolerate an exhaust fan pumping warm moist air directly into it.
  • Proper attic ventilation is key to keeping the attic cool, while adequate insulation is key to keeping your house warm. Keep soffit vents free from obstructions to allow the cool outside air into the attic space to replace the warmer attic air that flows outside ridge and roof vents. This air exchange will keep the attic cool and free of moisture build-up.
  • Consult a professional for the best way to avoid ice dams and water damage in your home.

Does and Don’ts

  • Be certain vents are not blocked by attic insulation nor covered by any finishes outside the home.
  • Verify all openings, access panels, and electrical fixtures are properly sealed and insulated while maintaining manufacturer’s required clearances.
  • Check all exhaust fans and dryer vents are discharging outside.
  • Keep gutters clear of debris.
  • Do not “chip away” the ice of an ice dam. This can lead to shingle damage.
  • Do not install mechanical equipment or water heaters in attics. This is a fire hazard and will increase the temperature in your attic.
  • Do not use salt or calcium chloride to melt snow on a roof. These corrosive chemicals can damage metal gutters, downspouts, and flashing as well as nearby grass and plants.

If an ice dam forms on your house, consult a roofing professional. If you suspect mold has grown anywhere in you home, call your neighbors at SERVPRO® of Dearborn. Our highly trained technicians are available 24/7 to help restore the cleanliness and safety of your house.

Prevent Frozen Pipes

1/5/2017 (Permalink)

Water Damage Prevent Frozen Pipes Frozen and broken pipes can be prevented.

Winter has arrived! Don't let the cold impact your home’s plumbing.

Pipes freeze due to a one or a combination of three reasons:
1) sudden drops in temperature
2) poor insulation
3) thermostats set too low.

A 1/8-inch crack in a pipe can spew up to 250 gallons of water a day, causing flooding, serious structural damage, and the immediate potential for mold. This disaster can be prevented by taking a few simple steps.

Before The Cold

  • Insulate your home's pipes. Exposed pipes are most susceptible to freezing. Remember: The more insulation you use, the better protected your pipes will be.
  • Seal leaks that allow cold air inside near where pipes are located. Look for air leaks around electrical wiring, dryer vents, and pipes, and use caulk or insulation to keep the cold out.
  • Be certain to disconnect garden hoses. If possible, use an indoor valve to shut off and drain water from pipes leading to outside faucets.

During The Cold

Damage is still possible even if you’ve taken preventative steps. Here are a few more steps you can take:

  • Let warm water drip overnight, preferably from a faucet on an outside wall.
  • Keep your thermostat set at the same temperature during day and night. Turning the thermostat down raises the risk of pipe freezing in the overnight cold.
  • Open cabinet doors to allow heat to get to un-insulated pipes under sinks and appliances near exterior walls.

If You Are Lucky Enough to Leave The Cold

  • Set the thermostat no lower than 55°F.
  • Ask a friend to check on your house daily.
  • If possible, shut off and drain the water system. Please be aware if you have a fire suppression sprinkler system in your home, this may deactivate the system.

If Your Pipes Freeze

Don’t panic. Frozen pipes don’t necessarily mean broken pipes.

  • Never try to thaw a pipe with a torch or other open flame. It is a fire hazard.
  • If no water comes out of your taps, leave the faucets in the on position and call a licensed plumber.
  • If your water pipes have already burst, turn off the water at the main shutoff valve in the house, but leave the water faucets turned on.
  • Call SERVPRO® of Dearborn

Our locally owned and operated 24/7 service is just a phone call away. 313-359-3457

Faster to your Dearborn and Dearborn Heights Water Damage Event

9/20/2016 (Permalink)

Water Damage Faster to your Dearborn and Dearborn Heights Water Damage Event Second story water leaks can cause damage on every floor of your home or office.

Flooding and water emergencies don’t wait for regular business hours and neither does SERVPRO of Dearborn. We provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Dearborn arrives quickly and starts the water extraction process almost immediately. This immediate response helps minimize damage and cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (313) 359-4357

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down
  • Metal surfaces begin to tarnish
  • Furniture begins to swell and crack
  • Dyes and inks from cloth and paper goods spread and stain
  • A musty odor appears

48 Hours to 1 Week:

  • Mold and mildew may grow and spread
  • Doors, windows, and studs swell and warp
  • Metal begins to rust and corrode
  • Furniture warps and shows signs of mold
  • Paint begins to blister
  • Wood flooring swells and warps
  • Serious biohazard contamination is possible

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants

About SERVPRO of Dearborn

SERVPRO of Dearborn specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Commercial Water Damage Events Present Unique Challenges

8/25/2016 (Permalink)

Commercial Commercial Water Damage Events Present Unique Challenges Commercial Water Damage Events Present Unique Challenges

Flooding and water damages at Dearborn commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal, environmental and budgetary concerns while striving to fully restore damage. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Dearborn

SERVPRO of Dearborn specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Dearborn's 24 Hour Emergency Water Damage Service

8/25/2016 (Permalink)

Water Damage Dearborn's 24 Hour Emergency Water Damage Service Flooded freeway at the Dearborn, Dearborn Heights, Allen Park border.

SERVPRO of Dearborn is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today – 313-359-4357 

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Dearborn has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Has the cause of the water damage been addressed?
  • Is there electricity available on-site?

About SERVPRO of Dearborn

SERVPRO of Dearborn specializes in the cleanup and restoration of residential and commercial property after fire, smoke or water damage. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Dearborn Smoke and Soot Cleanup

8/25/2016 (Permalink)

Fire Damage Dearborn Smoke and Soot Cleanup Smoke and soot damage can cause a pervasive odor in your Dearborn home.

Smoke and soot is very invasive and can penetrate any crevice or  cavity in your home causing hidden damage and odor. Our smoke damage expertise allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke – wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Dearborn will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. The resulting smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures. This type of smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is different, each one requires a solution tailored for the specific conditions.  Using the wrong cleaning method can result in further damage. We have the expertise, experience and equipment to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 313-359-4357

Does Your Dearborn House or Business Have a Mold Problem?

8/24/2016 (Permalink)

Mold Remediation Does Your Dearborn House or Business Have a Mold Problem? In Dearborn, mold can spread throughout your home in as little as 48 hours.

Microscopic mold spores naturally occur almost everywhere outdoors and indoors. This means it impossible to remove all mold from a home or business. However, mold remediation reduces mold spore counts back to its natural or baseline level.

Consider the following mold facts:

  • Mold spores are microscopic and airborne. They may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or pets.
  • Mold spores thrive on moisture. They can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – 313-359-4357

When Storms and Floods Hit Dearborn, SERVPRO is ready!

8/24/2016 (Permalink)

Water Damage When Storms and Floods Hit Dearborn, SERVPRO is ready! Our highly trained crews are ready to respond 24/7 to storm or flood damage in Dearborn.

SERVPRO of Dearborn specializes in storm and flood damage restoration. Our highly trained crews use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to quickly respond to any time of disaster. A fast response lessens the damage, limits further damage and reduces overall restoration costs.

Resources to Handle Floods and Storms

Dearborn and the nearby area floods frequently. When storms and flooding hit our region, we can scale our resources to handle any type of weather disaster. We can access equipment and highly qualified personnel from a network of 1,650 franchises across the country and elite Disaster Recovery Teams strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 313-359-4357

Our Restoration Specialist Can Restore Your Dearborn Home

8/24/2016 (Permalink)

SERVPRO of Dearborn is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies.

The IICRC establishes industry standards for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

About SERVPRO of Dearborn

SERVPRO of Dearborn specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Pool Safety

6/22/2016 (Permalink)

Summer is in full swing which means time at the pool. Dearborn Heights Fire Chief Dave Brogan's office provided some tips for keeping you and your guests safe around the pool.

Pool Area:

  • Secure pool area with a 4 foot high barrier including a self closing and self latching gate.
  • Keep a cover on the pool when not in use.
  • Consider installing a pool alarm.
  • Supervise kids at all times
  • Designate a person to watch the water when people are in the pool.
  • Never swim alone.
  • Inexperinced swimmers should wear U.S. Coast Guard approved life jackets.
  • Establish and enforce safety policies in the pool area.

Pool Chemicals:

  • Add chemicals to water; never add water to chemicals.
  • Use proper safety gear including goggles and gloves when handling chemicals.
  • Store chemicals in a well ventilated area.
  • Do not store flammable materils near gas powered equipment.

MOST IMPORTANT:

Everyone in a home with a pool should know how to respond to a emergency including:

  • How to use safety equipment
  • Succesfully complete water safety training courses
  • First aid
  • CPR courses from the Red Cross

Have a safe and fantastic summer!

Dearborn's Frequent Flooding Issue

5/18/2016 (Permalink)

Water Damage Dearborn's Frequent Flooding Issue Flooded basement, Dearborn, Michigan

The mighty Rouge River makes Dearborn and its surrounding communities beautiful. On occasion it’s a little too much of a good thing; when the Rouge floods, so do many of our basements. SERVPRO of Dearborn is a trusted leader in the cleanup and restoration industry. Our highly skilled technicians using specialized equipment can handle any size flood. Locally owned and operated, we provide 24-hour emergency service and are committed to immediate response to your residential and commercial needs.

For a complete list of our services visit:
http://www.SERVPROdearbornmi.com/

Call Us Today (313) 359-4357

Commercial Fire Damage

5/16/2016 (Permalink)

Water Damage Commercial Fire Damage Document drying is just one of our fire restoration services

Coping with the aftermath of a commercial building fire is stressful for all business owners. Property and equipment damage, document loss, and temporary closures are just a few of the issues facing owners after a fire. While the first instinct is to clean up and get back to daily operations, returning to normalcy is a very complex and involved process. SERVPRO of Dearborn helps businesses get back to day to day operations by efficiently cleaning affected structures and fire damaged items.

Our fire cleaning services include:

  • Structure cleaning including soot removal and deodorization
  • Pack out, cleaning and storage of contents until fire clean up is completed
  • Cleaning walls, ceilings, floors, fixtures, air ducts and all hard/soft surfaces
  • Inventory and cleaning of contents and electronics
  • Document drying

For a complete list of SERVPRO of Dearborn’s service, please visit our website at http://www.SERVPROdearbornmi.com/ or call our office (313) 359-4357.

Be Prepared For Summer Storms

5/11/2016 (Permalink)

Storm Damage Be Prepared For Summer Storms Summer storm damage can be catastrophic

Michigan is notorious for sudden, violent spring and summer storms. You can be one step ahead of Mother Nature with a well-stocked Emergency Supply Kit. Your kit should be assembled and easily accessible in the event of an emergency or evacuation.

The America Red Cross recommends stocking a 3-day supply of essentials. Keep in mind it may take that long for help to arrive.

Recommended Items to Include in an Emergency Supply Kit:

  • Water, one gallon of water per person per day for drinking and sanitation
  • Food, at least a three-day supply of non-perishable food and can opener
  • Battery-powered or hand crank NOAA Weather Radio with extra batteries
  • Flashlight and extra batteries
  • First aid kit
  • Prescriptions, contact lens, glasses and hearing aids w extra batteries
  • Copies of personal doucments including medication lists, proof of address, deed/lease to home, passports, birth certificates and insurance policies)
  • Whistle to signal for help
  • Dust masks to filter dirty air
  • Plastic sheeting and duct tape to shelter in place
  • Moist towelettes, garbage bags and plastic ties for personal sanitation
  • Tool kit and work gloves
  • Local maps
  • Phone chargers with car adapters
  • Extra car and house keys
  • Matches
  • Pet supplies
  • If you suffer storm damage to your home or property, SERVPRO of Dearborn will take immediate action to minimize secondary damages caused by severe storms. We are always available at 313-359-4357.

    Saving our Rouge River Watershed

    4/25/2016 (Permalink)

    Michigan offers a wealth of natural resources for our enjoyment, none more enjoyable than our water. Dearborn is particularly fortunate to be part of the Rouge River Watershed. Friends of the Rouge, a Dearborn based organization promoting stewardship of the Rouge River ecosystem, provided some easy ways we can all help the watershed.

    • If you must use fertilizer, use a slow release formula.

    • Be sure to keep fertilizer off paved surfaces and out of drainage paths.

    • Don’t dump chemicals, paints, oils into storm drains.

    • Repair vehicles in areas where leaks and spills cannot flow into storm drains.

    • Clean up animal waste before it rains.

    • Don’t use your hose as broom. Sweep debris off your paved areas.

    • Visit www.therouge.org for more information on watershed conservation.

    Categories

    Archived Posts