Water is categorized into three levels.
Category 1, often called clean water, is water which does not pose substantial harm to humans
Category 2, often called gray water is water has a significant level of contamination
Category 3, often called black water, is water is grossly contaminated
As a general rule of thumb, Category 1 water is clean water from leaking pipes or appliances. It is a nuisance, but rarely harmful. When addressed quickly, the carpets and other floors may suffer very little impact.
When clean water is left standing, runs through structural elements, or flows over and/or through debris, it becomes Category 2 water. This water has potential to be dangerous to humans and animals. Special precautions are required to clean this.
Category 3 water has the highest level of contamination. It is grossly unsanitary and can cause severe health effects. This is water which has come from flooded streams or rivers, sewer back ups, or overflowing toilets. Stagnant water supporting any sort of bacterial growth is also considered black water.
SERVPRO of Dearborn has the expertise to mitigate any type of water in your home or business regardless of its category. Our staff is accredited by the Institute of Inspection Cleaning and Restoration Certification (IICRC), which sets the standards for the cleaning industry and water damage restoration training.
SERVPRO® of Dearborn provides 24-hour disaster mitigation service. We specialize in the restoration of homes and businesses suffering losses from fire, water, mold, and storm damage. Our locally owned and operated 24/7 response team is just a phone call away. 313-359-3457