What our Customers say...

Testimonials

We love having SERVPRO of Dearborn clean our children's therapy area every month. In the past we've called them for emergency cleanings after a virus or some other child "cootie" outbreak. The monthly cleanings have actually saved us money this year! We highly recommend their regularly scheduled services to lessen the need/cost of emergency work.

I called SERVPRO of Dearborn at 6:30am thinking I'd get voicemail. Instead a real person answered and assured me the crew would be there first thing that morning. Sure enough they arrived at 8:10 and extracted a lot of water from my basement carpet then started drying it. My disaster was over by 10am! If I ever have another problem, I will certainly call them again. Great job!

SERVPRO of Dearborn was a great help after our fire. They took special care with two very extremely heavy furniture pieces that had belonged to my late dad. Both pieces were old, fragile and very special to him and me. I'm so grateful to them for investing themselves in two things I couldn't bear to lose. I highly recommend them!

Elizabeth was great. She explained the process so clearly and gave us an idea of the timeline which really helped calm us after our fire. Maureen tracked down our hard to find mattress cover. That saved us a lot headache in this summer of headaches! I never want anyone I know to go thru a fire, but I would certainly recommend SERVPRO of Dearborn if they did! Thank you!!

SERVPRO of Dearborn & Dearborn Heights Southeast has a true commitment to Dearborn. The entire staff commits a lot of time and effort to the community and to the Dearborn Goodfellows charity. They truly care about our city and its citizens.

SERVPRO of Dearborn was great! We have 4 generations of devoted Muslims living in our home. Your team was very respectful to everyone and of our customs. My grandmother is thankful you showed a lot of care with our religious items. Thank you for doing that.

SERVPRO of Dearborn has been a reliable Chamber of Commerce  partner for more than 10 years. They are truly committed to the betterment of the Dearborn and Dearborn Heights as well as the surrounding area.

I will always recommend SERVPRO of Dearborn & Dearborn Heights Southeast because they came all the way out to my Pinckney cottage in the dead of winter to clean my fire. I called two  companies in the area before calling someone near my year round home. They both told me they'd come in the spring when the roads were cleared. Thank you for coming so quickly. You guys are the best.

We really expected our wet basement to be costly and disruptive. SERVPRO managed to get us dry with very little disruption to our lives. Thank you!

Super professional crew who knew exactly how to take care of our mold issue. Great work, guys!

The rain storm flooded my basement but SERVPRO was able to dry and clean my basement better than before the storm

I really appreciated the quick response in the midst of massive flooding. My entire neighborhood was underwater but they were so organized they were able to quickly help me and many of my neighbors too.

You guys are amazing! Thank you for quickly and discretely cleaning up the biohazard in my conference room between meetings.  I don't know how you managed it, but no one using the room for either meeting saw or heard you. Thank you!!

SERVPRO of Dearborn did an OUTSTANDING job cleaning up and sanitizing my basement after two sump pumps failed. Their staff is very professional. I highly recommend them.

Thank you for the consultation and guidance with our mold issue. We appreciate your expertise and honest suggestions of how to fix it. The leak is fixed and the window replaced. We are so excited to have our kitchen back. Thank you!

I am so impressed with the job you did fixing my home after my fire. Great job by each team member. A special thanks to Elizabeth for the hours she spent restoring my art work I thought lost forever. I am thrilled!

SERVPRO of Dearborn did a great job cleaning up after a broken water main flooded the convention center and lobby of my hotel. Thank you for saving more than 4000 sq feet of brand new carpet!

I was very happy with the work they performed on my basement. They had my basement carpet cut out, floors disinfected and deodorized in about four hours. The employees who did the job were polite, professional, and conscientious. Prior to SERVPRO coming out, I had four other companies turn down the job. The last two guys (from two other companies) were downright rude and did not return my phone calls regarding estimates and scheduling.

After my basement flooded I called SERVPRO of Dearborn in a panic. They showed up to my house within an hour of calling them and started working to restore my basement immediately. I would highly recommend this company. I would not hesitate to call them back if anything were to happen again. Thank you again SERVPRO of Dearborn!

Oh, what service! The February thaw and rain flooded my basement. SERVPRO was here within a few hours and went out of their way to help get our basement cleaned up. They've been very helpful and kind. We are recommending to all our neighbors with flooded basements.

SERVPRO of Dearborn saved me from the broken pipe in my attic that had water coming through the dining room light fixture. I called several restoration companies at 11pm on a Saturday. Maureen was the only one who responded immediately. Impressive service! I highly recommend them!!

Thank you for getting my basement clean and dry. We could never have done it on our own after the massive ice storm.

SERVPRO of Dearborn couldn't have been more helpful after a storm flooded our basement. The early Sunday morning response was unexpected. We thought we'd have to wait until Monday to get help. Thank you very much!

I thought everything in my basement would be lost after the storm knocked out my sump pump. Your quick response saved a lot of my items. Thank you! Thanks especially for leaving a generator until my power returned.

Thank you for the mold consultation at my parents' home. Your insights and expertise put our minds at ease.

SERVPRO of Dearborn is a reliable and responsive vendor. Your team always makes the residents of our senior housing facility feel safe and respected. From all staff and residents - Thank You!

Thank you to your whole team for responding to the mold in my attic so quickly. The information you gave really calmed my fears and showed me what needed to happen to sell my house. Thanks!

Working with your team on commercial construction projects has been a dream. The office staff is knowledgeable and helpful. The crews are hard working and honest. We look forward to working together on future projects.

Thank you for your great working great the stains out of hotel lobby carpet. It gets a lot of wear and tear so we were very happy when you made it look new again.

We appreciate the prompt professionalism and attention to detail after our fire. We will highly recommend you to other people in need.

Great job getting 50+ years of nicotine residue and smell out of my grandfather's house. The cleaning and refreshing will make selling the house easier. Keep up the great work!

Everything was performed to our satisfaction. Maureen, Nicole and BJ were very organized. They explained each step of the process and answered all our questions. 

Everyone at SERVPRO of Dearborn is the best. All the team members were truly awesome. We will highly recommend them to others. They put our minds at ease during a frustrating time.

You did a great job with my house flood. Your entire staff is very knowledgeable about drying and cleaning the house and our things, as well as handling the insurance paperwork.

Your staff was friendly, professional and efficient. Too bad there isn't an 11 on your rating scale!

They did an excellent job cleaning up my flooded basement. Thanks!

Maureen and the team at SERVPRO Dearborn are LIFESAVERS!! The staff was super polite and easy to work with and their clean up job in our flooded basement was fast and detailed. 100% professional all the way. Thank you so much!! Would highly recommend!

This SERVPRO team was incredible to work with. I honestly don't know how I would have gotten through this sewer back up without them. They really went above and beyond in every aspect of the clean up. I can't thank them enough.

We highly recommend SERVPRO of Dearborn to anyone! They came quickly and handled everything for us. Friendly service and very supportive. Quick to respond and put our mind at ease.

Our retail spaces looks and smells great. Thanks!

Great job with the cleaning and restoration process. And a great job with progress reports throughout the duration of the job.

This team was amazing - did a great job and really helped me feel better about the whole situation. Thank you so much.

Incredibly helpful and prompt - quick response and always kept appointments.

No other additional comments. Just keep doing what you're doing. You're really great!!

Excellent customer service. My point of contact, Rich, was great!

Crew chief Rich's attention to detail while cleaning and sanitizing my client's upholstery and carpet was fantastic. Your team made it possible for my client to leave the hospital quickly.

Thanks for the quick response to my leaking toilet. We're confident your crew's quick response spared us more damage.

The team was great! Very well organized in cleaning and reassembling our kitchen.

I had no idea how extensive the mold damage was in my parents' home. Your team's dedication to removing it was impressive. Thank you for making their home safe again.

Our carpets and floors are spotless! We had a huge state wide Chamber of Commerce convention coming to tour our offices. SERVPRO of Dearborn came to the rescue!! Our building is open for public use and had high traffic wear and tear as well as food and drink stains. The carpets looks new. We couldn't be happier. Thank you, SERVPRO of Dearborn!

Your crew is always a reliable partner for our charity's efforts! We know we can always count on SERVPRO of Dearborn for help.

We recently underwent some office renovations, and SERVPRO of Dearborn quickly provided us with an air filtration machine to eliminate smells from the new paint, carpet, and wood stained doors. They were so helpful in explaining things and in addressing our concerns. I appreciate their prompt service, careful attention, and follow-up. Thank you!

Thank you for your quick service removing water from our basement. Your great customer service is appreciated.

Thank you to everyone at SERVPRO of Dearborn. From the guys who cleaned the sewer backup to the billing department, you have all been amazing and understanding. You really took a lot of the stress and worry out of an very stressful event in our lives. I truly appreciate it!

Dan is very passionate about your company's service. He was very knowledge and courteous! I suggest you give your employees raises!

Cleaning crew was wonderful. The staff explained the everything they did as they went along.

Your crew were the only carpet cleaners able to get the stains out from our restaurant's carpet. Dan and Rich succeeded where several other cleaners failed.

SERVPRO of Dearborn's clean up of a bio-hazard got our hotel's guest room safely back in service quickly.

The experience was great. They helped so much at a very difficult time. The staff was professional and helpful.