Recent Posts

Bio-hazard Specialists

6/11/2019 (Permalink)

Why SERVPRO Bio-hazard Specialists Always call the pros for bio-hazard cleanup

Bio-hazard cleanup is an exacting and very serious job. SERVPRO of Dearborn & Dearborn Heights Southeast provides full service disaster cleanup including bio-hazard cleaning. Our certified technicians handle all aspects of this specialized service including cleaning, sanitizing, and disposal of affected materials.

Our pros have more than 10 years of experience providing property owners reliable cleanup services for all types of disasters. We understand bio-hazard incidents are sometimes sensitive situations. Regardless of the circumstances, we take special care to be discrete and compassionate. Because our 24/7 services are always at the ready for any cleanup, the chances of secondary damage are reduced. Our team will help you navigate through your insurance claim too.

About SERVPRO of Dearborn/Dearborn Heights Southeast
SERVPRO® of Dearborn/Dearborn Heights Southeast provides 24-hour disaster mitigation service. We specialize in the restoration of homes and businesses suffering losses from fire and smoke, water, flood, wind, and storm damage. Our locally owned and operated 24/7 response team is always just a phone call away.313-359-3457

SERVPRO's Unique Restoration Process

6/11/2019 (Permalink)

Why SERVPRO SERVPRO's Unique Restoration Process SERVPRO of Dearborn & Dearborn Heights Southeast can get you back to enjoying your home!

A fire at your home is devastating. A property owner who has experienced a fire will wonder how to clean up their building and how to salvage their possessions. The team at SERVPRO Dearborn & Dearborn Heights Southeast specializes in restoring both buildings and contents. From first contact to completion of restoration, our unique process helps ease some of your burden after a disaster.

Here are the steps of the process:

STEP 1: Emergency contact – you can reach us 24/7

STEP 2Immediate Board-up and Roof Tarp – securing doors and windows, tarping roof

STEP 3: Inspection and Assessment – determine work needed

STEP 4: Water Removal and Drying – extracting standing water and dehumidification

STEP 5Removal of Smoke and Soot Damage an exhaustive and detailed cleaning of everything

STEP 6: Restoration restoring your home to its preloss condition.

STEP 7Enjoy your home again!

Prevent Storm Damage With a Sump Pump

6/5/2019 (Permalink)

Storm Damage Prevent Storm Damage With a Sump Pump This helpful diagram explains how a sump pump works.

A sump pump can be an effective method for preventing basement flooding and subsequent storm damage. Whether it is rain or snow melt, a sump pump can give you protection all year long.

Typically, sump pumps are installed in a pit in the basement floor to sense when water levels begin to approach floor level. The potentially damaging water is then pumped outside before it can affect anything inside. Sump pumps are fairly low-maintenance devices, but a regular inspection of yours will keep it in good working order.

Follow this simple steps for your regular maintenance:

  • Check the discharge line is not stopped, frozen or clogged.
  • Check the inlet screen is free of residue and debris. Remove any visible debris, mud or stones from the pit.
  • Be certain the float component is unobstructed and moving smoothly.
  • Test the pump by slowly pouring water into the pit. The float should rise and trigger the pump to start working. It the pump doesn’t kick on, confirm the unit is plugged in. Then check to confirm float switch and valve are working properly.
  • Check at the discharge site outside the house to be certain the water is flowing.
  • If your unit has battery backup, consult the owner’s manual for instructions on checking and replacing the battery.

In the event of sump pump failure, SERVPRO of Dearborn/Dearborn Heights SE is available 24/7 to dry, clean and sanitize your basement and any affected personal items.

About SERVPRO of Dearborn/Dearborn Heights SE
SERVPRO® of Dearborn/Dearborn Heights SE provides 24-hour disaster mitigation service. We specialize in the restoration of homes and businesses suffering losses from fire and smoke, water, flood, wind, and storm damage. Our locally owned and operated 24/7 response team is just a phone call away. 313-359-3457

Renter's Insurance

6/4/2019 (Permalink)

Commercial Renter's Insurance Help protect your property by requiring renter's insurance.

Requiring a tenant to have renter’s insurance is a smart move for any property owner. Here are a few of the benefits of requiring it of all tenants:

  1. Mitigate the Threat of Lawsuits
    The primary reason for requiring tenants to carry renter’s insurance is to lessen the property owner’s chance of being sued. If an uninsured tenant’s belongings are damaged, they may try to sue the owner for reimbursement.
  2. Reduce Your Responsibility
    The landlord’s obligation to relocate a tenant if the leased space becomes uninhabitable varies depending on the specific terms of each lease. Tenants with renter’s insurance do not have the rely on the landlord’s largess for relocation as that is the tenant’s insurance carrier’s obligation.
  3. Weed Out Questionable Tenants
    Prospective tenants who balk at required renter’s insurance are likely tenants you’d rather not have. Renter’s insurance is one the least expensive types of insurance available. If this expense is difficult for them to bear, there may be undisclosed financial concerns.
  4. Cover Your Deductible
    If a tenant inadvertently causes a fire or other catastrophic damages to your building your insurance policy will may cover the repair costs. However, you will be responsible for the deductible, which can be a substantial amount of money. A properly insured tenant’s policy should cover the deductible thereby lessening your risk
  5. Annual Check Ups
    With each year’s lease renewal, be certain to require proof of insurance. Some tenants may allow conditional policies to lapse once they have moved in. Cancelling or allowing a policy to lapse should be grounds to terminate the lease agreement.


Spring Flooding in Dearborn Area

5/30/2019 (Permalink)

Water Damage Spring Flooding in Dearborn Area Recent flooding in South Dearborn Heights. Photo courtesy of Double Deuce Fire Images.

Flooding is very common in the Dearborn and Dearborn Heights areas. The 2019 spring storm made the both the Ecorse and Rouge River overflow causing dangerous flooding in South Dearborn Heights, Melvindale and Allen Park. FEMA offers some great tips for anyone living in flood prone areas.

Be Prepared

  • Sign up for your community’s warning system. Nixle is a great local resource.
  • Consider flood insurance. Consult an insurance professional to confirm the best coverage for you.
  • Keep important documents in a waterproof container.
  • Be sure drains and gutters are clear and flowing. Consider a sump pump with a battery backup.

During a Flood

  • Evacuate immediately when told to do so. Always follow the directions of local first responders. They have established the best plan based on information you do not have.
  • Never drive or walk through floodwater.
  • Never allow children or pets to enter, play or swim in floodwater. It is contaminated and dangerous.

After the Flood

  • Follow instructions from authorities.
  • Even in the metro Detroit area, snakes or other animals may be in your house.
  • Never touch wet electrical equipment or if you are standing in water.
  • Underground or downed power lines can electrically charge the water. Never enter floodwaters.
  • Use a generator or other gasoline-powered machinery ONLY outdoors and away from windows.

Small Fires Can Be a Big Deal

5/29/2019 (Permalink)

Why SERVPRO Small Fires Can Be a Big Deal An example of a vented roof. Image courtesy of Double Deuce Fire Images.

Even a small fire in your home can do a lot of damage. Luckily, locally owned and operated SERVPRO of Dearborn/Dearborn Heights SE offers a complete range of services to mitigate any fire disaster in your home regardless of how large or small it is.

To completely and properly extinguish a fire, the fire department may do a fair amount of damage your home. A tremendous amount of water is used to extinguish a fire – even a “small” fire. The volume and force of the water flow coupled with the length of time to drain and dry the area can damage many parts of the house, even those not directly affected by the fire. Fighting fires also results in some degree of structural damage. During a fire, there is little to no visibility in the house. By “venting” (cutting a hole) in the roof, firefighters are able to help remove the smoke, thereby improving their access and ability to see. Once the fire is out, firefighters may open walls, pull out cabinets or do other structural damage during “overhaul” which is methodically confirming there are no lingering embers in unseen places as those may rekindle causing more damage.

Whatever type of disaster strikes your home SERVPRO of Dearborn/Dearborn Heights SE is here to help. We provide complete board up and securing services as well as clean up services after any type of disaster in the greater Detroit area.

About SERVPRO of Dearborn/Dearborn Heights SE
SERVPRO® of Dearborn/Dearborn Heights SE provides 24-hour disaster mitigation service. We specialize in the restoration of homes and businesses suffering losses from fire and smoke, water, flood, wind, and storm damage. Our locally owned and operated 24/7 response team is just a phone call away. 313-359-3457

Why SERVPRO of Dearborn/Dearborn Heights SE Should Handle Your Next Loss

5/16/2019 (Permalink)

Why SERVPRO Why SERVPRO of Dearborn/Dearborn Heights SE Should Handle Your Next Loss Our main office is located on Van Born Road in South Dearborn Heights.

A quick response to a disaster helps mitigate the overall impact of the incident. That is why having a locally owned and operated disaster restoration company at the ready is important to property owners and managers. If you are unsure how to select the best, here is our case for why your choice should be SERVPRO of Dearborn/Dearborn Heights SE.

24/7 Emergency Services
Disasters can happen any time, therefore, it is critically important to have a response team available at any time—including after hours and holidays. SERVPRO of Dearborn/Dearborn Heights SE offers around-the-clock emergency services. We will respond to your crisis regardless of the time of day or day of week.

Large Loss Capabilities
One thing that separates SERVPRO from other area restoration businesses is our statewide Large Loss network. This network gives us the manpower, equipment, and the capacity to respond to any size large-scale disasters. With access to more than 1,000 full time industry professional, a vast catalog of machinery, and mobile command units, SERVPRO of Dearborn/Dearborn Heights SE can handle any size loss.

Years Of Service
We have served Dearborn, Dearborn Heights, Melvindale and the surrounding area for more than 10 years.  During that time, we’ve worked with countless homeowners and commercial property managers to restore their properties after many types of disaster.

Invested In The Community
The team at SERVPRO of Dearborn/Dearborn Heights SE is deeply rooted in this community. Our key employees all live in the area. We are committed to providing outstanding service to our neighbors. We actively support several local nonprofits such as Dearborn and Dearborn Heights Goodfellows, Dearborn Firefighters Burn Drive, and Dearborn Police Officers Charities. Our marketing team is active with the Dearborn Area Chamber of Commerce, serving on many of their planning committees.

If you are a residential or commercial property owner and/or manager in the Dearborn area, we are here to help you!

Pack Outs

5/13/2019 (Permalink)

Commercial Pack Outs SERVPRO offers packing and storing of commercial and residential furniture during cleaning and restoration.

When disaster strikes your home or business you will very likely need to have your belongings packed and stored while remediation and cleaning are performed. Removing items from the affected areas allows us to work more quickly without risk to your possessions.

Using a proprietary inventory control program, SERVPRO of Dearborn and Dearborn Heights SE carefully inventories all your items, categorizing them as salvageable or unsalvageable. Salvageable items are inventoried, boxed and brought to our facility for cleaning, deodorization and, if needed, disinfection. These items are then stored in our climate control facility until the property own is ready to receive them. Unsalvageable items are itemized and photographed for your insurance claim. Disposal of these items is at the directive of the assigned insurance adjuster.

Emergency Water Tips

2/21/2019 (Permalink)

Commercial Emergency Water Tips Even a small water leak can be a big problem in your commercial building

Water Damage Tips

Unwanted and uncontrolled water is always upsetting. If you encounter water damage on your commercial or residential property, here are a few steps you can take to help mitigate damages.

  • Shut off the water source if possible
  • Remove excess water by mopping and blotting
  • Lift and prop up wet upholstery cushions
  • Put wooden block or aluminum foil under furniture legs to prevent water absorption
  • Remove rugs from wet carpet
  • Hang furs and leather goods at room temperature with space between each item
  • Never use a regular vacuum to remove water
  • Do not turn on ceiling fixtures is the ceiling is wet
  • Stay out of areas where the ceiling is sagging with retained water
  • Do not leave books, magazines or any colored items on wet carpets

SERVPRO of Dearborn provides 24/7 response to water damage. We provide water mitigation services to client throughout the Detroit Metro area. Our water damage services include:

  • Emergency response to reduce loss severity
  • Specialized drying and dehumidifying  techniques
  • Structural restoration services
  • Content cleaning, pack out and storage

Preventing Frozen Pipes in the Dearborn Area

1/2/2019 (Permalink)

Water Damage Preventing Frozen Pipes in the Dearborn Area Pipe insulation is an inexpensive way to help protect pipes in the winter. Source: Insurance Institute for Business & Home Safety

So far the winter of 2018-19 has been very kind to Dearborn and Dearborn Heights, but Metro Detroiters know the mild winter won’t last. SERVPRO of Dearborn/Dearborn Heights SE offers some tips to help you escape the winter misery of broken pipes. With a bit of planning and effort, broken pipes can be avoided.

Inside the house:

  1. Always keep the temperature above 65 degrees Fahrenheit.
  2. Keep your fireplace flue closed when you are not using it. Be sure to open it before use.
  3. Open the cabinets a bit to let warm air flow under sinks ad around pipes.
  4. Leave the hot and cold faucets dripping a tiny bit to keep the water flowing.
  5. Consider installing inexpensive pipe insulation readily available at most hardware stores.

Outside the house:

  1. Be sure to disconnect all hoses from spigots. Ideally, shut off the valves to these spigots.
  2. Keep an eye out for snow and ice damage near the roof line, gutters and downspouts.
  3. If you are out of the house for a few days, ask a trusted neighbor to check on your place. A flooded house can begin to grow mold in a few hours.
  4. Finally, make sure everyone in your home knows how to shut off the main water valve in case of an emergency.

In the winter months it is important inspect your home’s gutters and downspouts for ice dams. Ice dams forms when heated air from inside the home melts snow on the roof. The melted snow then runs down the roof until it is trapped behind ice at the gutters. Since the trapped water cannot run through the gutter as intended, it backs up under the shingles. This water can cause structural damage and promote mold growth.

About SERVPRO of Dearborn/Dearborn Heights SE
SERVPRO® of Dearborn/Dearborn Heights SE provides 24-hour disaster mitigation service. We specialize in the restoration of homes and businesses suffering losses from water, flood, wind, storm, fire and smoke damage. Our locally owned and operated 24/7 response team is just a phone call away. 313-359-3457