Recent Posts

Protecting Pipes in Winter

1/7/2022 (Permalink)

broken pipe covered in ice spraying water Poorly insulated pipes can freeze and break in the harsh Dearborn winters

Winter has arrived in Dearborn and Dearborn Heights. Avoiding water damage in your home or commercial property may require additional insulation, heating, or other attention. That extra effort can help prevent that broken water pipes. Water damage can result in thousands of dollars in damage and may require many weeks of repair work.

Examine any areas in your property where water pipes run. Pay especially close attention to pipes near exterior walls, basements and attics, as well as pipes in colder areas of your property like garages and crawl spaces.

It’s a good idea to place an exterior thermometer in the space to confirm the space is warmer than the outside air. If these areas are cold, insulating the pipes or adding a pipe heater can prevent a major disaster.

What Are Contents?

1/6/2022 (Permalink)

House with extensive fire damage Kitchen fires can affect the entire home

The damage caused by fire, smoke and soot affects not only the structure of your property, but also your belongings – “contents” is our industry vernacular. SERVPRO of Dearborn and Dearborn Heights understands your family’s furniture, clothing, keepsakes and other belongings are the very things that make your house your home. Our team takes great care with your contents.

SERVPRO specializes in restoring contents damaged by water, fire or mold. Our restore versus replace mentality can help you save money while preserving precious keepsakes that can’t be replaced. We pretest your belongings to determine what items can be restored to pre-fire condition. We'll use several methods to clean your contents, including:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand wet cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned.
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product.

About SERVPRO of Dearborn & Dearborn Heights
SERVPRO® of Dearborn & Dearborn Heights provides 24-hour disaster mitigation service. We specialize in the restoration of homes and businesses suffering losses from fire and smoke, water, flood, wind, and storm damage. Our locally owned and operated 24/7 response team is always just a phone call away. 313-359-3457

Office Cleaning Checklist

1/5/2022 (Permalink)

People working in a commercial office space Working in a clean and organized office increases productivity

The first of the year is a great time to give your office a thorough cleaning. This is the perfect time to address those neglected chores like vacuuming the hard-to-reach areas, wiping ceiling fan blades and dusting the top of the bookcases.

If your business does not use a full-service commercial cleaning company, it is especially important to focus on a complete workspace cleaning. Having employees spend a little time organizing paperwork, cleaning drawers and shelves, or taking inventory of office supplies is an easy way to get rid of the unnecessary clutter and waste. Organization improves productivity!

Office Cleaning Checklist
Clean

  • Windows
  • Tops of cubicles
  • File cabinets, desktops
  • Behind furniture
  • Around equipment
  • Under desk

Disinfect

  • Phones
  • Keypad
  • Handsets
  • Buttons on Equipment
  • Desk-tops
  • Knobs and Handles
  • Light Switches
  • Computer mouse and keypad

About SERVPRO of Dearborn & Dearborn Heights
SERVPRO® of Dearborn & Dearborn Heights provides 24-hour disaster mitigation service. We specialize in the restoration of homes and businesses suffering losses from fire and smoke, water, flood, wind, and storm damage. Our locally owned and operated 24/7 response team is always just a phone call away. 313-359-3457

Wicked Winter Weather

1/3/2022 (Permalink)

Ice dam causing roof damage We are always ready for any kind of winter weather disaster

Extreme cold weather, snow, and ice storms can cause damage to your property. When these disaster strikes, immediate action is needed to prevent additional damage to your home or business. SERVPRO of Dearborn & Dearborn Heights has the expertise and resources to remediate damage caused by winter weather.

Frozen Pipes
Extreme cold weather can cause pipes to freeze and burst. Pipes are more likely to freeze when the temperature is below 20 degrees Fahrenheit. The resulting water damage can be extensive. Pipe in partially or unheated areas of a home such as basements, crawl spaces and garages are especially vulnerable to freezing. Outdoor pipes including sprinkler systems, hose bibs, and pool supply lines can freeze if they are not properly winterized and insulated.

Ice Dams
An ice dam forms when snow melts unevenly on a roof and refreezes near the eaves. The dam prevents melting snow from draining off the roof. This standing water can back up under shingles and leak into homes causing significant water damage to ceilings, walls, and other areas. Ice dams can also tear off gutters and loosen shingles - which can cause further damage to your structure.

Roof Damage
Snow and ice can cause damage to your gutters and roof. The additional weight of snow and ice can even cause a roof to collapse. Water can get into cracks and small spaces then expand when it freezes causing larger cracks and more damage. The repetition of freezing and thawing cycles can cause small cracks to get larger.

About SERVPRO of Dearborn & Dearborn Heights
SERVPRO® of Dearborn & Dearborn Heights provides 24-hour disaster mitigation service. We specialize in the restoration of homes and businesses suffering losses from fire and smoke, water, flood, wind, and storm damage. Our locally owned and operated 24/7 response team is always just a phone call away. 313-359-3457

We Keep Your Team Working

11/8/2021 (Permalink)

Commerciallaundry dryer showing burn marks after fire Commercial buildings suffering fire or water losses can count on SERVPRO of Dearborn & Dearborn Heights SE.

When Dearborn and Dearborn Heights area commercial properties need fire and water cleanup services, one of the first questions the property owner ask is how soon they can reopen for business as usual. 

We understand business interruptions can be devastating to workplaces of all sizes. SERVPRO technicians can quickly create a detailed scope of the work, laying out each phase of the restoration process. This estimate allows business owners to plan for employee’s remote work and non-operational days, if needed. Staying in contact with the property owner and managers, we give real time updates as the process continues. Getting you back to business is our goal.

About SERVPRO of Dearborn & Dearborn Heights Southeast
SERVPRO® of Dearborn & Dearborn Heights SE provides 24-hour disaster mitigation service. We specialize in the restoration of homes and businesses suffering losses from fire and smoke, water, flood, wind, and storm damage. Our locally owned and operated 24/7 response team is always just a phone call away. 313-359-3457

Storms Hit Dearborn Area Hard

11/8/2021 (Permalink)

Floor to ceiling windows damaged by storm The below-grade, floor to ceiling windows of Dearborn's Historic City Hall gave way to flood waters.

SERVPRO of Dearborn & Dearborn Heights SE specializes in storm damage restoration. Five flooding storms in the summer of 2021 tested the mettle of our community and damaged more than 20,000 structures including Dearborn’s historic city hall. Our highly trained crews got right to work using specialized equipment to restore properties to their pre-storm condition.

Faster Response
We are locally owned and operated, so we can respond quickly and with all the right resources. A fast response will lessen the initial damage, limit further damage, and help reduce restoration cost.

Resources to Handle Large Storms
When storms hit the Dearborn and Dearborn Heights area, we have resources to scale our response to handle any size storm or flooding. SERVPRO has a network of over 1,700 Franchises across the country ready to mobilize to any disaster. We are especially fortunately to have the elite Disaster Recovery Team strategically located throughout in Saginaw.

Available 24 hours a day and 365 days a year, SERVPRO© Franchise Professionals are prepared for the unpredictable.

Small Fires Can Be a Mess

11/8/2021 (Permalink)

Dearborn Firefighter working on house fire Image courtesy of Double Deuce Fire Images

Even a small fire can be devastating. Here are the three most essential steps to take after a fire of any size.

1. Call Your Insurance Company
As soon as possible after the fire, contact your insurance company. The sooner you connect with your claim manager, the sooner the claim can be processed and restoration can begin. Your insurance carrier may want to send an adjuster out to your property. SERVPRO of Dearborn and Dearborn Heights SE has relationships with many insurance carriers; many times, we will be sent to inspect and report back to the adjuster.

2. Don’t Touch the Damage
It is critical to leave everything just as it is until the scene has been surveyed by a loss assessor. Removing or attempting to clean thing on your own could slow or stall the claims process. Instead, start making a list of items in your home including their brand, approximate age and initial cost. Remember, damaged areas may still be dangerous. Roofs, walls, and floors have the potential to collapse. In rare cases, fires have the potential to rekindle. Never enter a fire scene until the fire department says it is safe to do so.

3. Hire a Restoration Service
SERVPRO of Dearborn & Dearborn Heights SE has the expertise in cleaning and restoring properties after disasters like fires. Professional restoration companies can secure the building against additional damage, repair damage and help facilitate repair or replacement personal items such as electronics and artwork.

Understanding the Process

11/8/2021 (Permalink)

Two Servpro technicians showing customer broken kitchen pipe Our technicians will help you understand the restoration process.

Communication the most critical component of any successful team. At SERVPRO of Dearborn & Dearborn Heights SE we are always working to optimize our communication. Whether it is with our customers, insurance carriers, outside vendors or within our own team, we know that clear and consistent communication is essential to completing a job quickly and accurately.

Our franchise policy is to communicate with our customers and partners involved in any project as frequently as required. Some job practically run themselves, while others require more involvement. Our technicians in the field, project managers, and office staff all work to keep clear communication flowing between each team and relayed to our clients in a timely manner. We encourage our property owners to reach out to us when every the need help understand the complexities of disaster restoration. 

Happy Halloween

11/3/2021 (Permalink)

Woman and child in Batman & Robin Halloween costumes Batman and Robin in their Bat Cave at the S.O.D.A. neighborhood association's Penn-Vasser Track or Treat 2021.

Halloween is always a spooky good time in Dearborn. After a year off for the pandemic, this year the great Track or Treat tradition happily returned to the Penn-Vasser Park in the Southeast Outer Drive Association neighborhood. Our marketing team went all out to create a Bat Cave kids could actually walk through to get their treats. Hundreds of neighborhood kids visited us to collect candy, toys and other goodies from our very own Batman. Our franchise owner's grandson even made a brief appearance as Robin.

Our commitment to Dearborn and Dearborn Heights runs deep. The communities we serve are home to our staff. We take great pride in not only providing our professional services, but being active in the fun events of the city too.

Elbert Taylor Award

11/3/2021 (Permalink)

Award plaque given to Servpro by Dearborn Goodfellows Dearborn Goodfellows Elbert Taylor Award for Outstanding Community Service

SERVPRO of Dearborn and Dearborn Heights Southeast has been active with the Dearborn Goodfellows, a charity dedicated to providing Christmas to area children, for several years.

This summer we humbly received the Elbert Taylor Award for our outstanding community service during the pandemic. We developed and executed a cleaning and sanitizing system to keep the group's many volunteers safe while they worked in the charity's collection, packing and distribution centers.

Dearborn Goodfellow's Executive Director, Larry Johnson, said "SERVPRO has long been a great partner with us. But they really went above and beyond to keep our people safe during the pandemic."

We are very proud to have helped this beloved organization complete their mission despite the difficulties we all faced in 2020.