Recent Posts

Water Damage FAQs

4/14/2021 (Permalink)

Homeowner's insurance policy explaining water damage coverage It is always best to confirm the exact coverage your homeowner's policy offers

Living in the Dearborn and Dearborn Heights area means living with the possibility of frequent flooding. We are often asked about insurance coverage for various types of water damage. It is always best to check with your insurance agent for the specifics of your policy, but here are answers to some frequently asked questions.

  1. Does Insurance Cover Broken Pipes?
    Homeowner's insurance does cover damage caused by broken pipes. However, there are stipulations including whether the pipe broke suddenly due to unforeseen circumstances. For example, if an appliance breaks and leaks water into your kitchen, this is covered. However, if the pipe breaks due to poor maintenance, your claim may be denied entirely.
  2. Are Frozen Pipes Covered?
    Frozen pipes are typically covered by insurance assuming the property owner has taken reasonable steps to prevent freezing. Each situation is unique and there is a lot of room for interpretation of “reasonable”. Your insurance company may send an adjuster to determine if you are eligible. They examine the source of the problem and determine whether the break could have been prevented.
  3. What Happens When There Is Flooding in a Home?
    Generally speaking, damage caused by groundwater or storms is not covered by basic policies. These situations require an additional flood insurance policy. Your homeowner’s policy may have water damage limitations. To properly protect your home, discuss exactly what your policy covers and what additional coverage you may need with your insurance agent.

Winter Damage to Your Roof

4/14/2021 (Permalink)

Massive icicles hanging from roof These massive icicles measured more than 4 ft long. They caused damage to the roof, attic and drywall.

The threat of severe winter storms has passed for south eastern Michigan. Now  is the perfect time to take a look at your roof. If you experienced any significant icing during the winter there may be storm damage to your roof and attic.

Ice Dams

Ice dams form when roof snow melts unevenly then refreezes into a dam at the edge of the roof, near the eaves. The dam prevents melted snow from draining. The water can then back up under shingles, leak into your attic and residence causing significant water damage to ceilings, walls, and rafters. Ice dams and very large icicles can pull gutters and shingles loose.

Roof Damage

Dearborn’s rough winters can cause significant damage to your roof. While the extra weight of snow and ice can cause a roof to collapse, the damage to your roof is likely more subtle. Water can get into small cracks and spaces. As it freezes and expands the small cracks and spaces expand and cause damage. Have a roofing professional exam your roof for any potential winter damage. If they find any, carefully exam your attic for any signs of damage in the same spot on the inside.

SERVPRO of Dearborn and Dearborn Heights SE is always happy to help you identify any potential problems with roof or attic space.

Dryer Safety

4/5/2021 (Permalink)

Hands emptying dryer lint screen Proper appliance maintenance is helps extend its life and keeps you safe.

Dryer lint build up can be dangerous. Be sure to clean the dryer filter after each use. A reported 17,000 fires are related to home dryers each year. Here are a few simple tips to help prevent a clothes dryer fire:

-Clean the filter screen after each load to prevent lint buildup.
-Never leave home while the dryer is in use. A person capable of attending to an emergency should be at the ready while a dryer is running.
-Clean the outside vents twice a year to remove any accumulated dust and lint.
-Don't dry mop heads in the dryer. The dryer's heat can ignite the chemical residue on the heads.
-Keep the surrounding area clean. The dryer's heat may ignite anything left too close.

And as always… every home should have working smoke alarms.

Reopening Business After Covid

4/5/2021 (Permalink)

Workers in PPE cleaning office cubicles Our technicians use hospital grade disinfectants to sanitize Dearborn area businesses

SERVPRO Corporation recently conducted a survey to learn how customers feel about returning to businesses after Covid. The results show many consumers expect higher standards from business than they keep in their own homes. The survey’s complete results can be found at SERVPRO Consumer Survey. Here are few of the highlights:

  1. Consumers view a business’ cleanliness during COVID as an indicator of how well that business is run in general.
  2. Customers are more trusting of professionally cleaned businesses versus self-cleaned. 
  3. COVID exposure from touching surfaces that have not been sufficiently cleaned remains a high concern for customers.

Over the last year, SERVPRO of Dearborn and Dearborn Heights SE has helped area businesses stay Covid free; as well has disinfecting those who have had exposures. For more information about Covid cleaning, please call our office 313-359-4357

Detecting Water Damage

4/2/2021 (Permalink)

Servpro technician using tool to measure moisture in wall Our technicians use specialized tools to determine the course of action

The first step of any job is "scoping" to see what work needs to be completed. Scoping is locating the area or areas of the structure affected by water. Our technicians utilize a number of tools to assess each situation. Moisture sensors, moisture meters, and thermo-hygrometers to determine the extent of moisture the structure and its contents have absorbed. This also allows us to monitor the drying process as well confirm a structure is thoroughly dried.

The Right Tool For The Right Job

We use different tools, all with similar sounding names, for different situations and materials. Moisture sensors are used to detect moisture in carpets, baseboards and walls. Moisture meters are used to determine the actual moisture of various other materials. The moisture tester provides accurate moisture readings that allow team members to monitor the whole drying process, while thermo-hygrometers measure both air temperature and relative humidity. These two readings are used with a psychrometric chart to calculate specific humidity, dew point and vapor pressure. This equipment is essential to making the job process run efficiently which allows us to return your property to its preloss condition.

Roof Tarps Prevent More Damage

1/21/2021 (Permalink)

Roof of mosque covered in tarp after storm damage This East Dearborn mosque's roof was covered in a tarp after storm damage.

The Detroit area has quickly changing weather. Sunny to stormy and back to sunny in a day in a common occurrence. Roofs often take the brunt of storms. Wild winds can cause shingles to lift or be dislodged. Falling trees and flying debris can do much more damage. It is important to quickly and properly cover any external damage to prevent further problems inside your property. 

SERVPRO of Dearborn and Dearborn Heights SE provides emergency roof tarps for all sorts of structures including residential and commercial properties, as well as places of worship. We recently secured the roof of this East Dearborn mosque after a storm damaged it. Never walk on or try to inspect a damaged roof. The damage may be more severe than it appears to the eye.

About SERVPRO of Dearborn & Dearborn Heights Southeast
SERVPRO® of Dearborn & Dearborn Heights SE provides 24-hour disaster mitigation service. We specialize in the restoration of homes and businesses suffering losses from fire and smoke, water, flood, wind, and storm damage. Our locally owned and operated 24/7 response team is always just a phone call away. 313-359-3457

Flooded Basements in Dearborn Heights

1/6/2021 (Permalink)

Finished basement with receding flood water Spring flooding caused damage to this Dearborn Heights basement

Bounded by the Rouge and Ecorse Rivers, Dearborn Heights sees a lot of flooding. Many homes in the area experience annual flooding. The professionals at SERVPRO of Dearborn and Dearborn Heights SE have years of training and a lot of experience handling flooded basements – sometimes even our own basements!

Preventing Basement Flooding

There are some easy steps you can take to help safeguard your basement against flooding damage.

  • Keep your gutters and downspouts clean and flowing away from your foundation.
  • Check for pooling water in your yard. If water runs toward the foundation, consider re-grading your yard.
  • Make sure windows are protected with window well covers.
  • Install an automatic sump pump.
  • Check to see if flood insurance is available for purchase.

What to do when your basement floods?

Calling the professionals of SERVPRO of Dearborn & Dearborn Heights SE for help with a flooded basement is always a good idea. Wet carpet and furniture are very difficult to remove. Mildew begins grow in hours. The smell of unsanitary water can permeate the entire home. Before we are arrive there are a few steps you can take to help the drying process:

  1. Shut off electricity and gas to the area. Never enter the water until power is shut off.
  2. If your basement has a drain you can safely reach, check if it is clogged. This may help expedite the draining.
  3. If you are able, remove any items that appear damaged by the water.  Move them to a space where they can dry. Remove items from boxes so they can dry. Inspect all items and monitor for mildew growth.
  4. Get the air moving in the basement to dry it out. Open windows and doors. A dehumidifier will aid the drying process.

About SERVPRO of Dearborn & Dearborn Heights Southeast
SERVPRO® of Dearborn & Dearborn Heights SE provides 24-hour disaster mitigation service. We specialize in the restoration of homes and businesses suffering losses from fire and smoke, water, flood, wind, and storm damage. Our locally owned and operated 24/7 response team is always just a phone call away. 313-359-3457

Cleaning Food Service Facilities

1/4/2021 (Permalink)

Technician in full PPE sanitizing commercial kitchen Sanitizing the Dearborn of a Dearborn area restaurant for reopening!

Safety Is Our Top Priorities When Cleaning Restaurants, Kitchens and Food Service Facilities

The Dearborn and Dearborn Heights area has a restaurant for every taste including the best Middle Eastern food outside the actual Middle East. We are proud to provide commercial kitchen cleaning services to many of these establishments. During this down time, our team is providing kitchen and front of house cleaning, as well as pro-active Covid-19 sanitization.

Our professionals follow both the State of Michigan and Wayne County health regulations to keep your restaurant running smoothly. You can trust SERVPRO of Dearborn and Dearborn Heights SE to be mindful of the complicated health codes, food safety regulations, and environmental concerns. We work for the continued safety of you and your customers.

Types of Facilities:

  • Restaurants and Bars
  • Senior Living Facility Kitchens
  • School Kitchens
  • Food Manufacturing Facilities
  • Food Distribution Centers

Our Experience Includes:

  • Facilities Cleaning and Restoration
  • Flooding and Water Damage Cleanup
  • Restaurant Cleaning – Kitchen & Front of House
  • Restaurant Hood Cleaning
  • Covid-19 Sanitization and Disinfection
  • Odor Removal
  • Mold Removal 
  • Biohazard Remediation
  • Smoke and Soot Cleanup

About SERVPRO of Dearborn & Dearborn Heights Southeast
SERVPRO® of Dearborn & Dearborn Heights SE provides 24-hour disaster mitigation service. We specialize in the restoration of homes and businesses suffering losses from fire and smoke, water, flood, wind, and storm damage. Our locally owned and operated 24/7 response team is always just a phone call away. 313-359-3457

Cleaning Up Smoke and Soot After a Kitchen Fire

1/4/2021 (Permalink)

Severely fire damaged stove and kitchen The kitchen in this Detroit Boston-Edison home was damaged when the homeowner left this kitchen briefly to check on her child in the next room.

Careless cooking is the leading cause of house fires*. Even a small fire can send smoke, soot and smell throughout your entire structure. Protein fires, common in kitchen fires, leave strong, stale smell. Smoke removal may seem like a straight-forward process, but it can be very challenging.

It is best to choose a certified fire restoration company, like SERVPRO of Dearborn And Dearborn Heights SE, to ensure your fire is addressed as quickly and professionally as possible. The company should have well-trained, IICRC-certified technicians as well as use the latest in fire restoration technology and equipment.

About SERVPRO of Dearborn & Dearborn Heights Southeast
SERVPRO® of Dearborn & Dearborn Heights SE provides 24-hour disaster mitigation service. We specialize in the restoration of homes and businesses suffering losses from fire and smoke, water, flood, wind, and storm damage. Our locally owned and operated 24/7 response team is always just a phone call away. 313-359-3457

*https://www.nfpa.org/Public-Education/Fire-causes-and-risks/Top-fire-causes/Cooking

Fire & Water Damage Go Hand in Hand

8/25/2020 (Permalink)

Fire truck spraying water from aerial tower Dearborn Heights Fire Department spray a home with water from the aerial tower. Photo courtesy of Double Deuce Fireimages

Fire and water damage almost always go hand-in-hand. For this reason, SERVPRO of Dearborn & Dearborn Heights SE offers both fire restoration and water clean up services. Here are just a few ways fires can lead to water damage:

Fire Hose: High pressure fire hoses emit many gallons of water per minute. Even if it does not take long for firefighters to extinguish a blaze, your property may sustain considerable water damage.

Burst Pipes: Fires burn at different temperatures depending on the fuel source. They can become so hot they can melt certain metals. If the fire in your structure reaches the melting points of certain metals, it is possible to rupture pipes.


Suppression Systems: While more common in commercial buildings, some new houses are built with suppression systems. If your suppression system utilizes water, your building will likely sustain some degree of water damage.

Minimizing Fire and Water Damage
You can minimize fire and water damages by quickly contacting your local fire department as soon as you realize there is a fire. Quick reaction by all can potentially mitigate extensive fire damage by lessening burn time and the need for large amounts water.

Investing in a non-water based suppression system is another precaution. If your current system is water-based, consider programming it to only release water in the fire area or other specific conditions.

The professionally trained team at SERVPRO of Dearborn and Dearborn Heights SE is experienced in the proper techniques for restoring your property safely, quickly, and effectively.