Recent Posts

Ice Storm Tips

11/11/2019 (Permalink)

Blue car crashed into side of house after slipping off icy road Close to the street houses are frequently hit by cars leaving icy roads. Picture courtesy of Double Deuce Fire Images.

As autumn quickly becomes winter in the Metro Detroit area, we see a number of different types of storm damage. Especially dangerous are ice storms. The weight of ice can bring down power lines and tree branches causing a host of problems. Those downed lines can knock out power and heat for days.

Without heat the pipes in your house will quickly freeze and break. Frozen pipes are one of the most frequent calls we get in the winter. Broken pipes can happen anywhere in your house. Depending on where it happens it can affect every level of your home. If maintaining a constant temperature to avoid frozen pipes is beyond your control, try keeping pipes wrapped in pipe insulation (try a towel or blanket if you do not have pipe insulation) and keep cabinet doors to let what little warm air there may be circulate.

The icy, curvy roads of the down river area pose a unique challenge for winter driving. A less frequent, but still fairly regular post-ice storm call is for board up service. Cars sliding off roads and hitting houses, garages and commercial buildings is frightening occurrence. Our crews are available 24 hours a day, 7 days a week to secure your property after being struck by a vehicle or tree.

About SERVPRO of Dearborn/Dearborn Heights Southeast
SERVPRO® of Dearborn/Dearborn Heights SE provides 24-hour disaster mitigation service. We specialize in the restoration of homes and businesses suffering losses from fire and smoke, water, flood, wind, and storm damage. Our locally owned and operated 24/7 response team is always just a phone call away. 313-359-3457

Dearborn's Growing Hospitality Industry

11/5/2019 (Permalink)

Three SERVPRO vehicles parked in front of a hotel It was all hands on deck after a fire disabled an entire wing of a Detroit area hotel.

The hospitality industry is booming in Dearborn and the Metro Detroit area. SERVPRO of Dearborn and Dearborn Heights SE understands keeping your guests satisfied and safe is your top priority. When disaster strikes your hospitality facility the help of a specially trained team is critical to resume normal operations quickly and efficiently.

Whether the cause is a fire, malfunctioning sprinkler head, bio-hazard or even a natural disaster, our team is always at the ready. We work to isolate the damaged area so basic functions can continue normally. Most importantly we work to minimally impact your guests.  Our professionally trained crews work with your management and maintenance teams to prioritize your specific needs and ensure every area is restored to your complete satisfaction. We provide emergency, as well as non-emergency services to a wide variety of hospitality facilities including:

  • Hotels
  • Restaurants
  • Convention Centers
  • Entertainment Venues
  • Banquet Halls

About SERVPRO of Dearborn/Dearborn Heights Southeast
SERVPRO® of Dearborn/Dearborn Heights SE provides 24-hour disaster mitigation service. We specialize in the restoration of homes and businesses suffering losses from fire and smoke, water, flood, wind, and storm damage. Our locally owned and operated 24/7 response team is always just a phone call away. 313-359-3457

State of the Art Water Drying Technology

11/5/2019 (Permalink)

Two women metering wet flooring SERVPRO of Dearborn & Dearborn Heights SE uses state of the art technology

Quickly drying your home or business after water damage is crucial. Excess moisture allows mold and mildew to develop and bacteria to multiply. That’s why SERVPRO of Dearborn & Dearborn Heights SE uses specialized tools such as moisture meters.

The meters allow us to precisely access moisture levels in every area including hard to reach areas and areas thought to be unaffected. These areas may be inside walls, in the space between drywall layers, beneath carpet and tile or even subflooring. Identifying potential damage to these lesser-suspected areas can save thousands of dollars in repairs later.

About SERVPRO of Dearborn/Dearborn Heights Southeast
SERVPRO® of Dearborn/Dearborn Heights SE provides 24-hour disaster mitigation service. We specialize in the restoration of homes and businesses suffering losses from fire and smoke, water, flood, wind, and storm damage. Our locally owned and operated 24/7 response team is always just a phone call away. 313-359-3457

Commercial Building Maintenance

10/4/2019 (Permalink)

One story, brown, brick commercial building with three entrances Regardless of the size of your commercial building, SERVPRO of Dearborn & Dearborn Heights SE can help with all your restoration needs.

There are some important things to keep in mind in the prevention water damage to a commercial building. Damage and potentially damaging situations are not always obvious when examining your property. The website disastersafety.org offers some easy tips to preventing water damage at your commercial building.

Ground Maintenance:
Landscaping and ground maintenance are major components of a complex system protecting a commercial building from water damage. Proper drainage prevents water pooling against your building. Grassy areas, flower beds and trees help absorb water, drawing it away from buildings.

Building Envelope:
Any unwanted water intrusion can significantly impact the value of a commercial property. Protecting the roofs, walls, windows, and other components of ‘the envelope’ (everything that protects in the interior from the elements) is critical to reducing the likelihood of water damage. Periodically check all exteriors for leaks, damage or signs of standing water.

HVAC Systems: 
Proper operation and maintenance of the heating, ventilating and air conditioning (HVAC) system will reduce the risk of water damage to a commercial building.  

About SERVPRO of Dearborn/Dearborn Heights Southeast
SERVPRO® of Dearborn/Dearborn Heights SE provides 24-hour disaster mitigation service. We specialize in the restoration of homes and businesses suffering losses from fire and smoke, water, flood, wind, and storm damage. Our locally owned and operated 24/7 response team is always just a phone call away. 313-359-3457

Fire Extinguisher Primer

10/4/2019 (Permalink)

Firing mechanism on a red fire extinguisher Knowing how to properly use a fire extinguisher can help save property and lives.

How to Use a Fire Extinguisher

Fire extinguishers can save lives and property, but many people do not know how to use them properly, according to the U.S. Fire Administration. To help ensure you’re better prepared for a fire emergency, the agency offers the following tips:

Choosing the Right Fire Extinguisher
There are five primary types of fire extinguishers, each designed to put out different kinds of fires:

  • Class A. For use with ordinary materials like cloth, wood and paper. Often found in homes and businesses.
  • Class B. For use with combustible and flammable liquids like grease, gasoline, oil and oil-based paints. Often found in homes and businesses.
  • Class C. For use with electrical equipment like appliances, tools or other equipment that’s plugged in. Often found in homes and businesses.
  • Class D. For use with flammable metals. Often found in factories.
  • Class K. For use with vegetable oils, animal oils and fats in cooking appliances. Often found in commercial kitchens.

For the home, choose a multipurpose fire extinguisher that covers Class A through Class C for fighting all three types of common house fires. Most home improvement stores carry multipurpose A-B-C models. In addition to fire extinguishers, every household should have working fire alarms and a fire escape plan.

When to Use a Fire Extinguisher
Fire extinguishers are designed for small, confined fires, not large ones that are growing. Before using an extinguisher, make sure the fire is contained in a single object, such as a pan or wastebasket. Alert others in the building that there’s a fire, and have someone call the fire department. Before proceeding, make sure you are physically able to handle the fire extinguisher, safe from the fire’s toxic smoke and have a clear escape route.

To operate a fire extinguisher, remember the acronym PASS:

  • Pull the pin. Hold the extinguisher with the nozzle pointing away from you, and release the locking mechanism.
  • Aim low. Point the extinguisher at the base of the fire.
  • Squeeze the lever slowly and evenly.
  • Sweep the nozzle from side-to-side.

If you’re unsure about whether it’s safe to use a fire extinguisher–and for all other fire situations–alert others, leave the building, and call 911 from a mobile or neighbor’s phone. Safety should be the top priority, and it’s essential to follow your instincts and know when to get out. As such, it’s not recommended that children use fire extinguishers.

The Importance of Maintenance
To ensure fire extinguishers are ready in case of an emergency, make sure to regularly check them for the following:

  • Easy access in an emergency. Be sure nothing is blocking or limiting your ability to reach the extinguisher.
  • The recommended pressure level. Many extinguishers have gauges that show when pressure is too high or too low.
  • Working parts. Make sure the can, hoses and nozzles aren’t damaged, dented or rusted.
  • Remove any dust, oil or grease that might be on the outside of the extinguisher.
  • Guidelines and instructions. Some extinguishers need to be shaken monthly, while others need to be pressure tested every few years.

About SERVPRO of Dearborn/Dearborn Heights Southeast
SERVPRO® of Dearborn/Dearborn Heights Southeast provides 24-hour disaster mitigation service. We specialize in the restoration of homes and businesses suffering losses from fire and smoke, water, flood, wind, and storm damage. Our locally owned and operated 24/7 response team is always just a phone call away. 313-359-3457

Source: Rismedia.com

Intrusive Waters

10/4/2019 (Permalink)

Flooding driveway and patio of a home in a neighborhood Allen Park, Michigan neighborhood was flooded by hard hitting spring rains.

Anyone living in the Dearborn and Dearborn Heights knows the area is prone to flooding. The resulting damage can affect only your belongings as well as the structure of your house. SERVPRO of Dearborn & Dearborn Heights SE understands that your home is more than a structure. Your furniture, clothing, keepsakes are important to you.  We offer a full range of services to help restore your personal items.

Contents Restoration

SERVPRO of Dearborn & Dearborn Heights SE specializes in restoring contents damaged by water. We utilize several methods of cleaning your contents, including:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe - Effective for items that can’t withstand wet cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned. 
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product. 

Move-Outs/Pack-Outs

If your home requires extensive restoration, SERVPRO of Dearborn & Dearborn Heights SE can provide pack out of the affected area.  A move-out will provide several benefits, including the following:

  • A quicker remodeling process
  • Protecting items from potential damage
  • Protecting contents from further on-site damage

Secure Storage

Our storage facilities keep your belongings safe from further damage. We have a warehouse dedicated to storage keeping your items safe and secure. The space also allows us to bring damaged items to our facility for cleaning and restoration before going into your private storage area.

About SERVPRO of Dearborn/Dearborn Heights Southeast
SERVPRO® of Dearborn/Dearborn Heights Southeast provides 24-hour disaster mitigation service. We specialize in the restoration of homes and businesses suffering losses from fire and smoke, water, flood, wind, and storm damage. Our locally owned and operated 24/7 response team is always just a phone call away. 313-359-3457

The Smell of a Fire

10/1/2019 (Permalink)

Interior of a white box covered in soot This box of new dishes had not been unpacked before a fire. Soot was able to get inside the still sealed box.

Besides the memory of a house fire, the thing that lasts the longest is the smell. If not professionally remediated, the odor can linger for a very long time.

The professionals at SERVPRO of Dearborn and Dearborn Heights SE can rid your home of this odor. Unlike the pleasant smell of campfires, house fires have a unique and offensive odor due to the combination of the natural and synthetic fibers of woods, plastics, building materials, electronics and furniture in homes. Our Institute of Inspection Cleaning and Restoration Certification trained technicians use a multi-step process to eliminate odors.

Removing 
The first step is removing the source of the odor. Depending on the specifics of the fire, SERVPRO technicians may remove cabinetry, flooring, construction materials, or any combination of these things. Our crews will safely and efficiently dispose of these materials giving us a better idea of how to address the remaining smells.

Cleaning  
Next is deodorizing. Smoke and soot will travel throughout your house during a fire depositing itself on every surface and in every space. As people enter and exit your house, soot continues to get stirred and travel. If your HVAC system is still running, it can send soot and smell into unaffected rooms. Soot is absorbed by dry wall on both the ceilings and walls. It can even penetrate sealed boxes as shown in the picture. The surface type and amount of soot determines how our SERVPRO technicians clean each thing.

Sealing 
The final step is drywall sealing. Sealing is not required in every case. It is typically only used if the damaged is extensive and/or removing it is too costly and impractical. After we clean the affected area, we seal it to prevent the stains and smells from seeping through.

About SERVPRO of Dearborn/Dearborn Heights Southeast
SERVPRO® of Dearborn/Dearborn Heights Southeast provides 24-hour disaster mitigation service. We specialize in the restoration of homes and businesses suffering losses from fire and smoke, water, flood, wind, and storm damage. Our locally owned and operated 24/7 response team is always just a phone call away. 313-359-3457

Cleaning Up After Floods

9/10/2019 (Permalink)

Exterior shot of storage facility with florescent green doors We can provide secure storage for all your personal items

Anyone living in the Dearborn and Dearborn Heights knows the area is prone to flooding. The resulting damage can affect only your belongings as well as the structure of your house. SERVPRO of Dearborn & Dearborn Heights SE understands that your home is not just the structure more than a structure; your furniture, clothing, keepsakes, are equally important to you.  We offer a full range of services to help restore your personal items as well.

Contents Restoration

SERVPRO of Dearborn & Dearborn Heights SE specializes in restoring contents damaged by water. We utilize several methods of cleaning your contents, including:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe - Effective for items that can’t withstand wet cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned. 
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product. 

Move-Outs/Pack-Outs

If your home requires extensive restoration, SERVPRO of Dearborn & Dearborn Heights SE can provide pack out of the affected area.  A move-out will provide several benefits, including the following:

  • A quicker remodeling process
  • Protecting items from potential damage
  • Protecting contents from further on-site damage

Secure Storage

Our storage facilities keep your belongings safe from further damage. We have a warehouse dedicated to storage where we can keep your items safe and secure. The space also allows us to bring damaged items to our facility for cleaning and restoration before going into your private storage area.

Committed to our Neighbors

9/6/2019 (Permalink)

English bulldog looking at camera Frankie the SERVPRO dog is a proud sponsor of Dearborn's Dog Park and is the star of the park's banner!

SERVPRO is recognized as a nationwide leader in disaster restoration services. An important factor in its national success is each franchise is locally owned and operated. SERVPRO of Dearborn/Dearborn Heights SE is fully committed to serving our area. We take great pride in being involved in our community and its events, as well has having excellent working relationships with our first responders. Our crews enjoy helping other area business owners when needed. Serving our neighbors keeps our entire team invested in each project.

About SERVPRO of Dearborn/Dearborn Heights Southeast
SERVPRO® of Dearborn/Dearborn Heights Southeast provides 24-hour disaster mitigation service. We specialize in the restoration of homes and businesses suffering losses from fire, smoke, water and storm damage. Our locally owned and operated 24/7 response team is always just a phone call away. 313-359-3457

Commercial Cleaning Schedule

8/29/2019 (Permalink)

Yellow commercial mop bucket We offer an array of non-emergency cleaning services.

Running a business means daily challenges. One of those challenges is keeping your commercial building clean and safe for employees and visitors. Here is a suggested schedule for your commercial building cleaning routine.

DAILY

  • Clean and disinfect all bathrooms including sinks and both the inside and outer area of toilets. Pay close attention to the flooring around the toilet.
  • Clean and disinfect doors, door handles, and light switches, especially during cold and flu season.
  • Sweep and mop floors using a disinfectant liquid. Be sure to clean or replace the mop head regularly to keep it from mildewing and spreading germs.
  • Provide cigarette receptacles and empty them.
  • Disinfect the kitchen area including the sinks and countertops.
  • Clean all glass, especially entrance doors.

WEEKLY

  • Wipe and disinfect work desks, phones, keyboards, printers, and filing cabinets.
  • Sweep or vacuum all floors.
  • Dust windowsills, baseboards and flat surfaces.
  • Straighten and dust framed artwork, certifications and news articles, etc.
  • Clean the refrigerator and microwave.
  • Sweep and tidy all entrances.
  • Remove trash and debris from parking areas.

MONTHLY

  • Inspect roofing, exterior doors and windows, and parking areas for potential problems and maintenance needs.
  • Trim back large bushes and tree limbs on your property before wet/windy weather.
  • Do a quick inspection of fencing and entrance gates.
  • Schedule periodic maintenance of all HVAC systems and ductwork.

SERVPRO of Dearborn & Dearborn Heights SE offers services beyond disaster restoration. We are able to handle all your commercial building cleaning needs!