Understanding the Process
Communication the most critical component of any successful team. At SERVPRO of Dearborn & Dearborn Heights SE we are always working to optimize our communication. Whether it is with our customers, insurance carriers, outside vendors or within our own team, we know that clear and consistent communication is essential to completing a job quickly and accurately.
Our franchise policy is to communicate with our customers and partners involved in any project as frequently as required. Some job practically run themselves, while others require more involvement. Our technicians in the field, project managers, and office staff all work to keep clear communication flowing between each team and relayed to our clients in a timely manner. We encourage our property owners to reach out to us when every the need help understand the complexities of disaster restoration.