Recent Posts

We Keep Your Team Working

11/8/2021 (Permalink)

Commerciallaundry dryer showing burn marks after fire Commercial buildings suffering fire or water losses can count on SERVPRO of Dearborn & Dearborn Heights SE.

When Dearborn and Dearborn Heights area commercial properties need fire and water cleanup services, one of the first questions the property owner ask is how soon they can reopen for business as usual. 

We understand business interruptions can be devastating to workplaces of all sizes. SERVPRO technicians can quickly create a detailed scope of the work, laying out each phase of the restoration process. This estimate allows business owners to plan for employee’s remote work and non-operational days, if needed. Staying in contact with the property owner and managers, we give real time updates as the process continues. Getting you back to business is our goal.

About SERVPRO of Dearborn & Dearborn Heights Southeast
SERVPRO® of Dearborn & Dearborn Heights SE provides 24-hour disaster mitigation service. We specialize in the restoration of homes and businesses suffering losses from fire and smoke, water, flood, wind, and storm damage. Our locally owned and operated 24/7 response team is always just a phone call away. 313-359-3457

Storms Hit Dearborn Area Hard

11/8/2021 (Permalink)

Floor to ceiling windows damaged by storm The below-grade, floor to ceiling windows of Dearborn's Historic City Hall gave way to flood waters.

SERVPRO of Dearborn & Dearborn Heights SE specializes in storm damage restoration. Five flooding storms in the summer of 2021 tested the mettle of our community and damaged more than 20,000 structures including Dearborn’s historic city hall. Our highly trained crews got right to work using specialized equipment to restore properties to their pre-storm condition.

Faster Response
We are locally owned and operated, so we can respond quickly and with all the right resources. A fast response will lessen the initial damage, limit further damage, and help reduce restoration cost.

Resources to Handle Large Storms
When storms hit the Dearborn and Dearborn Heights area, we have resources to scale our response to handle any size storm or flooding. SERVPRO has a network of over 1,700 Franchises across the country ready to mobilize to any disaster. We are especially fortunately to have the elite Disaster Recovery Team strategically located throughout in Saginaw.

Available 24 hours a day and 365 days a year, SERVPRO© Franchise Professionals are prepared for the unpredictable.

Small Fires Can Be a Mess

11/8/2021 (Permalink)

Dearborn Firefighter working on house fire Image courtesy of Double Deuce Fire Images

Even a small fire can be devastating. Here are the three most essential steps to take after a fire of any size.

1. Call Your Insurance Company
As soon as possible after the fire, contact your insurance company. The sooner you connect with your claim manager, the sooner the claim can be processed and restoration can begin. Your insurance carrier may want to send an adjuster out to your property. SERVPRO of Dearborn and Dearborn Heights SE has relationships with many insurance carriers; many times, we will be sent to inspect and report back to the adjuster.

2. Don’t Touch the Damage
It is critical to leave everything just as it is until the scene has been surveyed by a loss assessor. Removing or attempting to clean thing on your own could slow or stall the claims process. Instead, start making a list of items in your home including their brand, approximate age and initial cost. Remember, damaged areas may still be dangerous. Roofs, walls, and floors have the potential to collapse. In rare cases, fires have the potential to rekindle. Never enter a fire scene until the fire department says it is safe to do so.

3. Hire a Restoration Service
SERVPRO of Dearborn & Dearborn Heights SE has the expertise in cleaning and restoring properties after disasters like fires. Professional restoration companies can secure the building against additional damage, repair damage and help facilitate repair or replacement personal items such as electronics and artwork.

Understanding the Process

11/8/2021 (Permalink)

Two Servpro technicians showing customer broken kitchen pipe Our technicians will help you understand the restoration process.

Communication the most critical component of any successful team. At SERVPRO of Dearborn & Dearborn Heights SE we are always working to optimize our communication. Whether it is with our customers, insurance carriers, outside vendors or within our own team, we know that clear and consistent communication is essential to completing a job quickly and accurately.

Our franchise policy is to communicate with our customers and partners involved in any project as frequently as required. Some job practically run themselves, while others require more involvement. Our technicians in the field, project managers, and office staff all work to keep clear communication flowing between each team and relayed to our clients in a timely manner. We encourage our property owners to reach out to us when every the need help understand the complexities of disaster restoration. 

Happy Halloween

11/3/2021 (Permalink)

Woman and child in Batman & Robin Halloween costumes Batman and Robin in their Bat Cave at the S.O.D.A. neighborhood association's Penn-Vasser Track or Treat 2021.

Halloween is always a spooky good time in Dearborn. After a year off for the pandemic, this year the great Track or Treat tradition happily returned to the Penn-Vasser Park in the Southeast Outer Drive Association neighborhood. Our marketing team went all out to create a Bat Cave kids could actually walk through to get their treats. Hundreds of neighborhood kids visited us to collect candy, toys and other goodies from our very own Batman. Our franchise owner's grandson even made a brief appearance as Robin.

Our commitment to Dearborn and Dearborn Heights runs deep. The communities we serve are home to our staff. We take great pride in not only providing our professional services, but being active in the fun events of the city too.

Elbert Taylor Award

11/3/2021 (Permalink)

Award plaque given to Servpro by Dearborn Goodfellows Dearborn Goodfellows Elbert Taylor Award for Outstanding Community Service

SERVPRO of Dearborn and Dearborn Heights Southeast has been active with the Dearborn Goodfellows, a charity dedicated to providing Christmas to area children, for several years.

This summer we humbly received the Elbert Taylor Award for our outstanding community service during the pandemic. We developed and executed a cleaning and sanitizing system to keep the group's many volunteers safe while they worked in the charity's collection, packing and distribution centers.

Dearborn Goodfellow's Executive Director, Larry Johnson, said "SERVPRO has long been a great partner with us. But they really went above and beyond to keep our people safe during the pandemic."

We are very proud to have helped this beloved organization complete their mission despite the difficulties we all faced in 2020.

Mayor Bazzi Visit

11/3/2021 (Permalink)

Mayor Bazzi and Franchise Owner talking in front of Servpro equipment Mayor Bazzi and franchise owner Maureen Winfree discuss the coming improvement to the Van Born corridor.

We were honored to have Dearborn Heights Mayor Bazzi visit our warehouse. The mayor and his team visited our warehouse on Van Born Road as part of his on going Business Tour campaign.

It was exciting to show off our Dearborn Heights office, equipment and, of course, our team. We had a great conversation about our hopes for the city's future, the various ways we engage in the city outside of work and why we choice this spot in the southeast corner of the city - because it's 15 minutes to Downtown Detroit, Western Wayne County and any Downriver community.

We are proud to be a part of the Dearborn Heights community. The future is bright for the Van Born Corridor and we are excited to have a front row sit to it.

Small Business of the Year

10/12/2021 (Permalink)

Award  of blown glass in Servpro green and Orange We received this beautiful award from the Dearborn Area Chamber of Commerce.

SERVPRO of Dearborn and Dearborn Heights Southeast recently received the Small Business of the Year award from the Dearborn Area Chamber of Commerce. The award recognized the work we did during the 2020 Covid crisis. We are honored to have both our professional work and charitable efforts recognized by our peers.

Last year disinfecting and sanitizing were needed more than ever. We disinfected an unprecedented number of facilities, as well as responding to a huge increase in house fires. Despite the increased workload, our team found new ways to meet the community’s changing social needs including helping with PPE drive to collect much needed materials for front line workers and distributing lunches to students. Franchise owner, Maureen Winfree, partnered with for a hugely successive coat drive.

Our commitment to our city is deep. We are honored to be recognized by our community.

Workplace Fire Safety

9/24/2021 (Permalink)

Fire department fighting fire in commercial building Photo courtesy of Double Deuce Fire Images Fire in a Dearborn commercial building

Fires and explosions are fairly rare in the workplace, but they can be extremely dangerous and costly. Here are the most common causes of commercial property fires and steps to help prevent them.

1. Faulty electrical equipment
The most common cause of workplace fires is electrical issues. Overloaded plugs and loose wires can result in electrical fires. Be certain to minimize the number of devices drawing from one power source.

2. Flammable and combustible materials
Improper storage of some materials is a contributor to fires. Industrial workshops and garages are especially prone. Workplace fire loads vary depending on what is stored in your space. This risk can be lessened simply by ensuring all materials are properly stored away from any potential ignition sources.

3. Lack of staff training
Properly training staff to recognize hazards is critical for avoiding and handling emergency circumstances. Avoiding innocent mistakes like improper material storage or blocking cooling vents on electronics can prevent disasters. A top safety priority should be making sure everyone knows what do to in an emergency including evacuation routes and how to use a fire extinguisher.

4. Lack of resources and equipment
Prevention is key. That means investing in the tools designed to keep people safe - smoke detectors, fire alarms and suppression systems. Without these, a fire can quickly reach a dangerous stage. Smoke alarms are as important in the workplace as they are at home.

About SERVPRO of Dearborn & Dearborn Heights Southeast
SERVPRO® of Dearborn & Dearborn Heights SE provides 24-hour disaster mitigation service. We specialize in the restoration of homes and businesses suffering losses from fire and smoke, water, flood, wind, and storm damage. Our locally owned and operated 24/7 response team is always just a phone call away. 313-359-3457

Water Damage in Your Home

5/13/2021 (Permalink)

Two Servpro technicians in front of work van Our team is always at the ready for water emergencies

Water damages in your home must be addressed quickly to prevent secondary water damage and mold growth. Enlisting the help of the professionals at SERVPRO of Dearborn and Dearborn Heights is a great first step. Here are some more steps to keep you safe and minimize damages until help arrives.

  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floor; wet materials may be heavy, be careful!

Once our team arrives on site, the Priority Responder will guide you through the process of restoring your property while our technicians get to work mitigating damage. It is helpful if you can provide the following information to us either during your initial call or when we arrive at your home:

  • Name & Contact Information.
  • Street Address of the affected home or business.
  • Insurance Information if applicable.
  • Cause of water damage.
  • Approximate time water damage occurred.
  • Is there electricity available on site?

About SERVPRO of Dearborn & Dearborn Heights Southeast
SERVPRO® of Dearborn & Dearborn Heights SE provides 24-hour disaster mitigation service. We specialize in the restoration of homes and businesses suffering losses from fire and smoke, water, flood, wind, and storm damage. Our locally owned and operated 24/7 response team is always just a phone call away. 313-359-3457