Recent Posts

Hoarding Clean Up

7/20/2017 (Permalink)

Cleaning Hoarding Clean Up Hoarding poses serious health and safety risks.

Compulsive hoarders struggle to discard possessions because of a perceived need to save them. Their hoarding disorder causes them to accumulate an excessive amount of things regardless of any actual value. While these cluttered, unhealthy living spaces can cause distress or problems with daily activities, there is another threat to hoarders’ well being.

People living in excessive accumulation are in physical danger. Hoarding increases the fire load of any structure. Item stored too closely to cooking and heating units can easily ignite. Piles of flammable materials can spill onto hot surfaces. The lack of household maintenance can hide worn, frayed or pest damaged wires creating electrical dangers. Open flames from smoking materials or candles also pose risks. Clutter blocking pathways and exits can hinder escaping a fire.

Excessive collecting also puts first responders at risk. The National Fire Protection Association says the primary concern of fire service is the “chaotic nature” of hoarder dwellings because blocked windows and exits “make fire attack and rescue difficult.” Clutter makes it difficult for them to move through the structure. First responders can also become disoriented, trapped or injured by obstructed exits and falling objects. Finally, the tremendous weight of the clutter coupled with the weight of water and other suppression agents used to extinguish the fire, can cause a building to collapse.

Hoarding is a serious condition and should be addressed by a qualified mental health professional. However, there are ways to help a loved one:

  • Help them make a home safety and escape plan
  • Practice the plan often; remember escape routes will change as new items come in
  • Install working smoke alarms and test them monthly
  • Alert your fire and police departments of the conditions of your loved ones home

Once the home is emptied it will need thorough cleaning, sanitation and deodorization. Mold, mild and other types of biological contamination will likely be present. SERVPRO of Dearborn has experience in cleaning hoarding situations and dealing with the complicated situation at the heart of the matter.

For a free, no cost assessment for all of your cleaning needs call us at 313-359-4357 or visit our website.


Commercial Cleaning Services

7/3/2017 (Permalink)

Cleaning Commercial Cleaning Services Our crews are ready to roll for any type of disaster.

SERVPRO of Dearborn knows the appearance of your commercial property speaks volumes to your clients. Our services go far beyond emergency clean up. Whether you need floors and carpets deep cleaned, odors removed or construction clean up, you can depend on a SERVPRO of Dearborn. Our highly trained crews use state of the art equipment to make your business shine again. We are experienced in many types of workplaces including:

  • Retail Facilities
  • Education Facilities
  • Property Management
  • Healthcare Facilities
  • Hospitality Facilities
  • Food Service Facilities

Learn more about our Commercial Cleaning Services at by calling 313-359-4357 or visit our website at

Emergency Readiness Planning

6/12/2017 (Permalink)

General Emergency Readiness Planning Steps to preparedness

Less than 50% of businesses reopen after damage to a company’s facilities. It is much easier to prepare for an emergency than to repair damages. More importantly, how quickly your business returns to normal operations depends on emergency planning. SERVPRO of Dearborn can create an Emergency Readiness Profile for your business.

Creating and committing to an emergency plan will help your employees, customers, and community. Emergency planning protects your business by giving your company and its facility a better chance of surviving a crisis. 

Be informed:
Know which types of emergencies are most likely to impact your business and develop a plan to deal with each them.

Develop a Business Continuity Plan:
Determine which staff, procedures, and equipment are critical to keeping your operation functional. Create a procedure for what to do if utilities are disrupted or your facility is not accessible. Make a back up plan for every scenario.

Make Your Emergency Plan:
Emergency plans should include evacuation and  shelter in place policies. Develop a communications procedure for before, during and after any possible incident. Practice and review all procedures at least once a year.

Review Your Insurance Coverage
Know exactly what coverage you have. Review your policy annually with your agent to confirm the losses you are most likely to experience are covered. Keep in mind, as you add equipment, software, furniture and business goods, your coverage should change.

Let SERVPRO of Dearborn prepare your business for anything with a FREE Emergency Readiness Profile.

Contact us today at 313-359-3457.

Smoke alarms save lives

5/30/2017 (Permalink)

Fire Damage Smoke alarms save lives Checking and changing smoke alarm batteries regularly saves lives.

Fast facts about fire

House fires

  • In 2014, U.S. fire departments responded to an estimated 367,500 house fires. These fires caused 2,745 deaths, 11,825 civilian injuries, and $6.8 billion in direct damage.
  • On average, seven people die in U.S. house fires per day.
  • One quarter of house fires that started in the bedroom caused deaths.
  • Three out of five house fire deaths happen in houses with no working smoke alarms.
  • Cooking equipment is the leading cause of house fire injuries, followed by heating equipment.
  • Smoking materials are the leading cause of house fire deaths.
  • During 2009-2013, roughly one of every 335 households had a reported house fire per year.

Smoke alarms

  • Working smoke alarms cut the risk of dying in reported house fires in half.
  • In fires large enough to activate the smoke alarm, hardwired alarms operated 94% of the time, while battery powered alarms operated 80% of the time.
  • When smoke alarms fail to operate, it is usually because batteries are missing, disconnected, or dead.
  • Ionization smoke alarms are generally more responsive to flaming fires and photoelectric smoke alarms are generally more responsive to smoldering fires. For the best protection, or where extra time is needed to awaken or assist others, a combination of ionization and photoelectric alarms are recommended. 


Fire Restoration Process

5/9/2017 (Permalink)

Fire Damage Fire Restoration Process Dearborn homes can be restored after a fire.

What exactly happens after you have a fire at your house or commercial property? SERVPRO of Dearborn’s Fire Restoration Process has a comprehensive plan to get you back in your home or business.

Step 1: Emergency Contact
Begin the process begins by calling SERVPRO of Dearborn at 313-359-4357. Disasters don’t keep regular business hours; neither do we. We are on call 24 hours a day, 365 days a year.

Step 2: Inspection & Assessment
Our professionals carefully inspect your home or business to produce an accurate report of fire, smoke, and soot damage.

Step 3: Board-Up & Tarp Service(s)
Since fire and its suppression can compromise windows, walls and roofs, we offer board-up services to protect your home from the elements, theft and vandalism.

Step 4: Water Removal & Drying
It is very likely there will be water is present in your home or business after a fire. We remove any standing water with a combination of extraction, dehumidification and air moving.

Step 5: Remove Smoke & Soot from ALL Surfaces
SERVPRO of Dearborn’s processes remove soot and smoke from your home or business’ ceilings, floors and wall. We can even remove soot and smoke from restorable upholstery and textiles.

Step 6: Cleaning & Sanitizing
We clean and sanitize the entire structure to remove offensive odors.

Step 7: Complete Restoration
Our job is done when your house or business is back to its pre-fire condition.

If you experience fire, smoke or soot damage, SERVPRO of Dearborn is just a phone call away.

(313) 359-3457


Our IICRC Certified Specialist Can Restore Your Dearborn Home

4/24/2017 (Permalink)

General Our IICRC Certified Specialist Can Restore Your Dearborn Home SERVPRO of Dearborn is an IICRC certified company.

SERVPRO of Dearborn is an IICRC certified firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry. They also provide training and certification to restoration companies. Only firms which have completed the rigorous training and testing have the right to display the IICRC Certified logo.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

The water damage restoration field changes rapidly with advancements in technology and science. Professional standards must evolve to keep pace. The IICRC reviews and updates the standards every five years.

IICRC Certified Firms must

  • Require a technician on all jobs who has been formally trained and passed all requisite tests.
  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a continuing education program to keep technicians up-to-date on the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

About SERVPRO of Dearborn

SERVPRO® of Dearborn provides 24-hour disaster mitigation service. We specialize in the restoration of homes and businesses suffering losses from water, flood, wind, storm, fire damage, and smoke disaster. Our locally owned and operated 24/7 service is just a phone call away. 313-359-3457

Our Certifications:

  • IICRC Certified Firm
  • WRT - Water Damage Restoration Technician
  • MWR – Master Water Restorer
  • SRT - Fire & Smoke Damage Restoration Technician
  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • OCT - Odor Control Technician
  • CMT - Commercial Carpet Maintenance Technician
  • OSHA - 10-hour General and/or Construction Industry Training Program
  • CCT - Carpet Cleaning Technician
  • RRT - Carpet Repair & Reinstallation Technician
  • UFT - Upholstery & Fabric Cleaning Technician
  • HST - Health and safety Technician
  • RRRP - Lead-Based Paint Activities and Renovation

Where is the office water shut off valve?

4/10/2017 (Permalink)

Building Services Where is the office water shut off valve? An Emergency Ready Profile helps your company prepare for the unexpected.

Do you know how to shut off the water at work?

Most of us know how to shut off the water in our homes, but not many of us know how to do it at work. Many workplaces rely on the facilities department or maintenance crew when something goes wrong. If a problem pops up when they are unavailable, does your staff know what to do?

SERVPRO® of Dearborn will help you prepare for a disaster at your commercial property with our no cost Emergency Ready Profile. This comprehensive action plan shows employees exactly what to do in the event of an emergency. Available as a mobile phone app, companies can allow access to any employee they choose. The plan is also available in a printed format, which can be kept in a designated place for easy access. We recommend incorporating accessing this information into your company’s training procedures. Clearly defined emergency procedures can help minimize the damage and cost of any sort of unplanned situation including fire, flood, storm damage, and vandalism.

Is your business ready for a disaster? With a SERVPRO® Emergency Ready Profile you will provide resources for your employees and provide critical property details. This no cost service is available to commercial properties in Dearborn, Dearborn Heights and the surrounding areas. Make your appointment today!

SERVPRO® of Dearborn provides 24-hour disaster mitigation service. We specialize in the restoration of homes and businesses suffering losses from water, flood, wind, storm, fire damage, and smoke disaster. Our locally owned and operated 24/7 service is just a phone call away. 313-359-3457

Historic Wind Storm in Dearborn

3/19/2017 (Permalink)

Storm Damage Historic Wind Storm in Dearborn Dearborn lost many of its beautiful trees during the March wind storm.

Tropical storm force winds whipped through Dearborn in early March leaving a wake of destruction and days-long power outages. Spring storms can cause tremendous harm to your Dearborn and Dearborn Heights property. Heavy winds and rain can cause roofs and walls to collapse, damage windows, even fell trees and power lines creating fire hazards. Heavy rain can cause storm drains to fail, backing up water into homes. Excess moisture soaking into furniture, carpeting, and building materials creates ideal conditions for mold growth, which can cause health problems. 

Having a plan before the storm will help you manage after the storm.

Take Safety Precautions
Familiarize yourself with the placement and function of all mechanicals in your home – furnace, hot water heater, air conditioner, etc. Know how to turn them on and off. Keep your insurance and identification papers in a secure, waterproof place. A copy of your photo ID should be included with this, as you may need it to access other documents, bank accounts or insurance benefits. Create a system to notify all members of your household of emergencies and have a designated meeting place.

After the Storm
If you smell gas, immediately leave the area and call your gas company from a remote location. Beware of broken glass, exposed nails, and other sharp objects on the property. Trees and building materials may continue to fall well after the storm has passed. Do not attempt to move branches or debris, there may be unseen power lines electrifying them.

Contact SERVPRO® of Dearborn to help secure your property and make it safe for your family’s use. Unscrupulous companies have been known to take advantage after mass damage. Be sure to check the credentials of anyone you hire.

Photograph the Damage
If it is safe to be in and around your property, photograph the damage so you have a record for your insurance company. This will make the claim process easy and help ensure correct compensation.

Contact Your Insurance Company
Contact your insurance agent to notify them about the damage to your home immediately. The company will send out an adjuster to determine the extent of the damage. This helps facilitates restoration of your property. Your adjuster and restoration company will develop a plan to get you back in your home as quickly as possible.

Look Into Federal Disaster Assistance
Depending on the magnitude of the storm, the federal government may declare the affected area a disaster. This action may make you eligible for low-cost loans or reimbursement to help restore your property. The cities of Dearborn and Dearborn Heights, as well as Wayne County, have resources to help facilitate this.

SERVPRO® of Dearborn provides 24-hour disaster mitigation service. We specialize in the restoration of homes and businesses suffering losses from water, flood, wind, storm, fire damage, and smoke disaster. Our locally owned and operated 24/7 service is just a phone call away. 313-359-3457


Specialty Cleaning Services

2/21/2017 (Permalink)

Biohazard Specialty Cleaning Services After police process a crime or accident scene, the cleaning and restoration process can begin

Bio-hazard, Vandalism & Crime Scene

SERVPRO of Dearborn is equipped to handle any type of loss. When police finish processing a crime or accident scene, the cleaning and restoration process can begin. Many times, these scenes have blood and other biohazard contaminants, which pose a serious health risk. The professionals at SERVPRO of Dearborn will respond immediately with the specialized training to safely clean trauma and crime scenes.

Our technicians follow OSHA and EPA protocols to transform an unsafe environment back into a clean, safe home or business. Their first focus is always safety, since crime or accident scenes may involve blood borne pathogens, harmful chemicals, and other dangers.

Common Trauma and Crime Scene Scenarios

  • Blood borne Pathogens
    • SERVPRO of Dearborn removes and disposes of bodily fluids, tissue and other potential pathogenic substances resulting from accident, trauma, crime or death. Technicians thoroughly clean, disinfect and deodorize the structure.
  • Crime Scene Residues
    • From fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residues, SERVPRO of Dearborn can clean and restore your property and contents.
  • Arson & Vandalism
    • SERVPRO of Dearborn is recognized as leaders at helping property owners recover quickly from fire and water damage. We also provide general cleaning and deodorization services for situations resulting from vandalism including graffiti, egg, spoiled foods and human or animal waste.
  • Methamphetamine Labs
    • Many of the chemicals used in the production of illegal drugs such as methamphetamine are volatile and can leave harmful residues throughout a structure. SERVPRO of Dearborn follows federal and state guidelines to properly clean all surfaces.

Locally owned and operated, SERVPRO of Dearborn is always just a phone call away. 313-359-4357

Ice Dams are Common in Dearborn and Dearborn Heights

1/19/2017 (Permalink)

Storm Damage Ice Dams are Common in Dearborn and Dearborn Heights A visual aid for understanding ice dams.

Ice dams are sneaky. Unless you are a frequent visitor to your Dearborn or Dearborn Heights attic you may not even know they are forming on your home. Temperatures above freezing in your attic will likely cause snow on the roof to melt. The melted snow refreezes when it reaches the colder eaves causing it to form a dam behind which water pools. The pooling water can back up under your roofing, leaking into your attic and along the interior walls causing wood rot and mold growth.

Mold is a great concern with ice dams. Preventing ice dams from forming can keep your family safe from potentially dangerous mold growth and costly repairs.


Here are a few simple steps that can help prevent ice dams and condensation in your attic:

  • Always discharge bathroom and kitchen exhaust fans, and dryer vents, outside. Never into the attic. Even a properly ventilated attic cannot tolerate an exhaust fan pumping warm moist air directly into it.
  • Proper attic ventilation is key to keeping the attic cool, while adequate insulation is key to keeping your house warm. Keep soffit vents free from obstructions to allow the cool outside air into the attic space to replace the warmer attic air that flows outside ridge and roof vents. This air exchange will keep the attic cool and free of moisture build-up.
  • Consult a professional for the best way to avoid ice dams and water damage in your home.

Does and Don’ts

  • Be certain vents are not blocked by attic insulation nor covered by any finishes outside the home.
  • Verify all openings, access panels, and electrical fixtures are properly sealed and insulated while maintaining manufacturer’s required clearances.
  • Check all exhaust fans and dryer vents are discharging outside.
  • Keep gutters clear of debris.
  • Do not “chip away” the ice of an ice dam. This can lead to shingle damage.
  • Do not install mechanical equipment or water heaters in attics. This is a fire hazard and will increase the temperature in your attic.
  • Do not use salt or calcium chloride to melt snow on a roof. These corrosive chemicals can damage metal gutters, downspouts, and flashing as well as nearby grass and plants.

If an ice dam forms on your house, consult a roofing professional. If you suspect mold has grown anywhere in you home, call your neighbors at SERVPRO® of Dearborn. Our highly trained technicians are available 24/7 to help restore the cleanliness and safety of your house.