Recent Posts

Two Simple Steps Before Fall Arrives

9/18/2017 (Permalink)

Storm Damage Two Simple Steps Before Fall Arrives Keeping gutters clear can prevent water damage to your home

The cool, crisp days of fall are upon Dearborn; winter’s snow and ice are not far behind. There are two important steps you should take to prepare your home for the upcoming seasons.

  1. Inspect your roof
    Are you certain your roof can handle the heavy rains, snow and ice Dearborn winters bring? Before the weather turns, take a look at your roof for missing or damaged shingles, weak spots, or other indications of trouble. If anything looks suspicious, contact a professional roofer for a thorough inspection and repair estimate.
  2. Clean your gutters
    Falling leaves can slow the flow of water in your gutters. Enough of them can even block the gutters completely. To prevent clogs and subsequent water damage to your home, clear your gutters and drainpipes. Be certain to clear the areas in front of the drainpipe outlet too. Remember to keep checking the gutters as more leaves fall. Outside water damage, especially damage caused by lack of maintenance, may not be covered by your insurance.

These two easy steps can prevent big problems in the fall and winter seasons.

About SERVPRO of Dearborn
SERVPRO® of Dearborn provides 24-hour disaster mitigation service. We specialize in the restoration of homes and businesses suffering losses from water, flood, wind, storm, fire and smoke damage. Our locally owned and operated 24/7 response team is just a phone call away. 313-359-3457

The Importance of a Home Inventory List

9/5/2017 (Permalink)

Fire Damage The Importance of a Home Inventory List Can you name every item in your house?

Imagine having your home and its contents lost to a fire. Could you recall every item in it? Could you remember each individual item, especially the stored away, rarely used ones? Most of us would have great difficulty doing this on any given day, let alone under the stress of a catastrophe.

In the event of a fire, your insurance company will ask you to provide a list of all your damaged personal property. Creating a comprehensive Home Contents Inventory assures all of your contents are documented. Including each item’s value, photograph and, when possible, receipt, helps your insurance company make an accurate assessment for replacement and/or restoration according to your insurance policy. Be sure to update this list annually as you add or get rid of items. The completed list should be stored in a fireproof box or in your safe deposit box. It is also a good idea to file the list with your insurance agent.

Contact our office at 313-359-4357 to get a blank Home Contents Inventory or to schedule an appointment to have our pros to do it for you.

Summer Storm Damage

8/22/2017 (Permalink)

Storm Damage Summer Storm Damage Summer storms sneak up on us in Dearborn.

The dog days of summer are upon Dearborn, Michigan. The hot days and cool evenings often create sudden, violent summer storms. A little planning can go a very long way toward keeping your family safe. A fully stocked and accessible Emergency Supply Kit will make any disaster a little easier. Keep in mind, depending on the severity of the storm, it may take days for help to arrive. The America Red Cross recommends stocking a 3-day supply of essentials.

Recommended Items to Include in an Emergency Supply Kit:

  • Water, one gallon of water per person per day for drinking and sanitation
  • Food, at least a three-day supply of non-perishable food and can opener
  • Battery-powered or hand crank NOAA Weather Radio with extra batteries
  • Flashlight and extra batteries
  • First aid kit
  • Prescriptions, contact lens, glasses and hearing aids w extra batteries
  • Copies of personal documents including medication lists, proof of address, deed/lease to home, passports, birth certificates and insurance policies
  • Whistle to signal for help
  • Dust masks to filter dirty air
  • Plastic sheeting and duct tape to shelter in place
  • Moist towelettes, garbage bags and plastic ties for personal sanitation
  • Tool kit and work gloves
  • Local maps
  • Phone chargers with car adapters
  • Extra car and house keys
  • Matches
  • Pet supplies

If you suffer storm damage to your home or commercial property, SERVPRO of Dearborn will take immediate action to minimize secondary damages caused by severe storms.

We are always available at 313-359-4357.

For a complete list of our services visit us at

Hoarding Clean Up

7/20/2017 (Permalink)

Cleaning Hoarding Clean Up Hoarding poses serious health and safety risks.

Compulsive hoarders struggle to discard possessions because of a perceived need to save them. Their hoarding disorder causes them to accumulate an excessive amount of things regardless of any actual value. While these cluttered, unhealthy living spaces can cause distress or problems with daily activities, there is another threat to hoarders’ well being.

People living in excessive accumulation are in physical danger. Hoarding increases the fire load of any structure. Item stored too closely to cooking and heating units can easily ignite. Piles of flammable materials can spill onto hot surfaces. The lack of household maintenance can hide worn, frayed or pest damaged wires creating electrical dangers. Open flames from smoking materials or candles also pose risks. Clutter blocking pathways and exits can hinder escaping a fire.

Excessive collecting also puts first responders at risk. The National Fire Protection Association says the primary concern of fire service is the “chaotic nature” of hoarder dwellings because blocked windows and exits “make fire attack and rescue difficult.” Clutter makes it difficult for them to move through the structure. First responders can also become disoriented, trapped or injured by obstructed exits and falling objects. Finally, the tremendous weight of the clutter coupled with the weight of water and other suppression agents used to extinguish the fire, can cause a building to collapse.

Hoarding is a serious condition and should be addressed by a qualified mental health professional. However, there are ways to help a loved one:

  • Help them make a home safety and escape plan
  • Practice the plan often; remember escape routes will change as new items come in
  • Install working smoke alarms and test them monthly
  • Alert your fire and police departments of the conditions of your loved ones home

Once the home is emptied it will need thorough cleaning, sanitation and deodorization. Mold, mild and other types of biological contamination will likely be present. SERVPRO of Dearborn has experience in cleaning hoarding situations and dealing with the complicated situation at the heart of the matter.

For a free, no cost assessment for all of your cleaning needs call us at 313-359-4357 or visit our website.


Commercial Cleaning Services

7/3/2017 (Permalink)

Cleaning Commercial Cleaning Services Our crews are ready to roll for any type of disaster.

SERVPRO of Dearborn knows the appearance of your commercial property speaks volumes to your clients. Our services go far beyond emergency clean up. Whether you need floors and carpets deep cleaned, odors removed or construction clean up, you can depend on a SERVPRO of Dearborn. Our highly trained crews use state of the art equipment to make your business shine again. We are experienced in many types of workplaces including:

  • Retail Facilities
  • Education Facilities
  • Property Management
  • Healthcare Facilities
  • Hospitality Facilities
  • Food Service Facilities

Learn more about our Commercial Cleaning Services at by calling 313-359-4357 or visit our website at

Emergency Readiness Planning

6/12/2017 (Permalink)

General Emergency Readiness Planning Steps to preparedness

Less than 50% of businesses reopen after damage to a company’s facilities. It is much easier to prepare for an emergency than to repair damages. More importantly, how quickly your business returns to normal operations depends on emergency planning. SERVPRO of Dearborn can create an Emergency Readiness Profile for your business.

Creating and committing to an emergency plan will help your employees, customers, and community. Emergency planning protects your business by giving your company and its facility a better chance of surviving a crisis. 

Be informed:
Know which types of emergencies are most likely to impact your business and develop a plan to deal with each them.

Develop a Business Continuity Plan:
Determine which staff, procedures, and equipment are critical to keeping your operation functional. Create a procedure for what to do if utilities are disrupted or your facility is not accessible. Make a back up plan for every scenario.

Make Your Emergency Plan:
Emergency plans should include evacuation and  shelter in place policies. Develop a communications procedure for before, during and after any possible incident. Practice and review all procedures at least once a year.

Review Your Insurance Coverage
Know exactly what coverage you have. Review your policy annually with your agent to confirm the losses you are most likely to experience are covered. Keep in mind, as you add equipment, software, furniture and business goods, your coverage should change.

Let SERVPRO of Dearborn prepare your business for anything with a FREE Emergency Readiness Profile.

Contact us today at 313-359-3457.

Smoke alarms save lives

5/30/2017 (Permalink)

Fire Damage Smoke alarms save lives Checking and changing smoke alarm batteries regularly saves lives.

Fast facts about fire

House fires

  • In 2014, U.S. fire departments responded to an estimated 367,500 house fires. These fires caused 2,745 deaths, 11,825 civilian injuries, and $6.8 billion in direct damage.
  • On average, seven people die in U.S. house fires per day.
  • One quarter of house fires that started in the bedroom caused deaths.
  • Three out of five house fire deaths happen in houses with no working smoke alarms.
  • Cooking equipment is the leading cause of house fire injuries, followed by heating equipment.
  • Smoking materials are the leading cause of house fire deaths.
  • During 2009-2013, roughly one of every 335 households had a reported house fire per year.

Smoke alarms

  • Working smoke alarms cut the risk of dying in reported house fires in half.
  • In fires large enough to activate the smoke alarm, hardwired alarms operated 94% of the time, while battery powered alarms operated 80% of the time.
  • When smoke alarms fail to operate, it is usually because batteries are missing, disconnected, or dead.
  • Ionization smoke alarms are generally more responsive to flaming fires and photoelectric smoke alarms are generally more responsive to smoldering fires. For the best protection, or where extra time is needed to awaken or assist others, a combination of ionization and photoelectric alarms are recommended. 


Fire Restoration Process

5/9/2017 (Permalink)

Fire Damage Fire Restoration Process Dearborn homes can be restored after a fire.

What exactly happens after you have a fire at your house or commercial property? SERVPRO of Dearborn’s Fire Restoration Process has a comprehensive plan to get you back in your home or business.

Step 1: Emergency Contact
Begin the process begins by calling SERVPRO of Dearborn at 313-359-4357. Disasters don’t keep regular business hours; neither do we. We are on call 24 hours a day, 365 days a year.

Step 2: Inspection & Assessment
Our professionals carefully inspect your home or business to produce an accurate report of fire, smoke, and soot damage.

Step 3: Board-Up & Tarp Service(s)
Since fire and its suppression can compromise windows, walls and roofs, we offer board-up services to protect your home from the elements, theft and vandalism.

Step 4: Water Removal & Drying
It is very likely there will be water is present in your home or business after a fire. We remove any standing water with a combination of extraction, dehumidification and air moving.

Step 5: Remove Smoke & Soot from ALL Surfaces
SERVPRO of Dearborn’s processes remove soot and smoke from your home or business’ ceilings, floors and wall. We can even remove soot and smoke from restorable upholstery and textiles.

Step 6: Cleaning & Sanitizing
We clean and sanitize the entire structure to remove offensive odors.

Step 7: Complete Restoration
Our job is done when your house or business is back to its pre-fire condition.

If you experience fire, smoke or soot damage, SERVPRO of Dearborn is just a phone call away.

(313) 359-3457


Our IICRC Certified Specialist Can Restore Your Dearborn Home

4/24/2017 (Permalink)

General Our IICRC Certified Specialist Can Restore Your Dearborn Home SERVPRO of Dearborn is an IICRC certified company.

SERVPRO of Dearborn is an IICRC certified firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry. They also provide training and certification to restoration companies. Only firms which have completed the rigorous training and testing have the right to display the IICRC Certified logo.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

The water damage restoration field changes rapidly with advancements in technology and science. Professional standards must evolve to keep pace. The IICRC reviews and updates the standards every five years.

IICRC Certified Firms must

  • Require a technician on all jobs who has been formally trained and passed all requisite tests.
  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a continuing education program to keep technicians up-to-date on the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

About SERVPRO of Dearborn

SERVPRO® of Dearborn provides 24-hour disaster mitigation service. We specialize in the restoration of homes and businesses suffering losses from water, flood, wind, storm, fire damage, and smoke disaster. Our locally owned and operated 24/7 service is just a phone call away. 313-359-3457

Our Certifications:

  • IICRC Certified Firm
  • WRT - Water Damage Restoration Technician
  • MWR – Master Water Restorer
  • SRT - Fire & Smoke Damage Restoration Technician
  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • OCT - Odor Control Technician
  • CMT - Commercial Carpet Maintenance Technician
  • OSHA - 10-hour General and/or Construction Industry Training Program
  • CCT - Carpet Cleaning Technician
  • RRT - Carpet Repair & Reinstallation Technician
  • UFT - Upholstery & Fabric Cleaning Technician
  • HST - Health and safety Technician
  • RRRP - Lead-Based Paint Activities and Renovation

Where is the office water shut off valve?

4/10/2017 (Permalink)

Building Services Where is the office water shut off valve? An Emergency Ready Profile helps your company prepare for the unexpected.

Do you know how to shut off the water at work?

Most of us know how to shut off the water in our homes, but not many of us know how to do it at work. Many workplaces rely on the facilities department or maintenance crew when something goes wrong. If a problem pops up when they are unavailable, does your staff know what to do?

SERVPRO® of Dearborn will help you prepare for a disaster at your commercial property with our no cost Emergency Ready Profile. This comprehensive action plan shows employees exactly what to do in the event of an emergency. Available as a mobile phone app, companies can allow access to any employee they choose. The plan is also available in a printed format, which can be kept in a designated place for easy access. We recommend incorporating accessing this information into your company’s training procedures. Clearly defined emergency procedures can help minimize the damage and cost of any sort of unplanned situation including fire, flood, storm damage, and vandalism.

Is your business ready for a disaster? With a SERVPRO® Emergency Ready Profile you will provide resources for your employees and provide critical property details. This no cost service is available to commercial properties in Dearborn, Dearborn Heights and the surrounding areas. Make your appointment today!

SERVPRO® of Dearborn provides 24-hour disaster mitigation service. We specialize in the restoration of homes and businesses suffering losses from water, flood, wind, storm, fire damage, and smoke disaster. Our locally owned and operated 24/7 service is just a phone call away. 313-359-3457